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Excellent 8.1
Based on 3219 reviews

Recent customer comments

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Excellent



based on 3219 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

9.7 Peow P.
Singapore
May 27, 2015
Good Hotel to stay in
Good location being 5 minutes from Jordan MTR. Nathan room is spacious and comfortable, the Handy phone is indeed a plus point. Service staff at reception and dining hall were pleasant and helpful.
Our stay was very pleasant. Though renovations were ongoing, we were least affected by it. Room was very spacious. Still plenty of room despite opening our 2 luggages. Clean and tidy makes our stay very comfortable. Breakfast was good despite not b big variety. The location is also a plus point, being only 5 mins walk to Jordan MTR. Will definite stay there again on my next visit to Hong Kong.

9.7 hui T.
Malaysia
May 27, 2015
Awesome hotel with good location!
Location
Would definitely come again! Perfect for everyone! Located 5 minutes from jordan mtr station. Starbucks coffee inside hotel. A good dimsum restaurant, money changer beside hotel! Good service by hotel staff! I was impressed by the hotel room in Nathan. The room size was much bigger than other hotels. Enjoyed my stay alot! :)))

6 leow J.
Singapore
May 25, 2015
Just a normal hotel
free phone call
nothing to comment

6 leow J.
Singapore
May 25, 2015
Just a normal hotel
free phone call
nothing to comment

6 leow J.
Singapore
May 25, 2015
Just a normal hotel
free usage of outgoing call to local and oversea
Nothing to comment

8.7 Angela N.
Malaysia
May 21, 2015
Great service, comfortable rooms
Service, convenience, value-for-money
We arrived in the early morning and expected to wait for our room (official check-in, I believe is 2pm). What we did not expect was the consideration of the staff as they took in our bedraggled and tired states. Over-hearing our plans to chill at the Starbucks, the staff took the initiative to give us access to the Platinum lounge so that we could better relax in comfort. And when our room was a little slow to come, were given a free upgrade to a Platinum suite. Let's just say we were happy campers.

9 Dondi O.
Philippines
May 16, 2015
Convenient and good location
Smartphone, stafff

6.7 Royce S.
Philippines
May 15, 2015
The hotel was under maintenance.
Big beds
The room was big and we had comfortable bed, tv was great.

8.3 Chee T.
Malaysia
May 14, 2015
Very Satisfied
Convenient, Clean, Satisfied
My stay was very satisfied. First night aircond not cold enough and requested for a change of room. Was being upgraded to another room. A pleasant surprised though. Breakfast at top floor and serve decent breakfast. About few minutes walk to Jordan MTR station which was a plus point. Staff are helpful and very efficient. The smartphone provided by the hotel was superb and very helpful where we can bring it out from the hotel to use. Will definitely recommend my friends to stay here.

9 Gautam S.
Singapore
May 14, 2015
Value for Money hotel stay great location
Cleanliness Location Rooms
It was great good hotel good location nice rooms :)