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Excellent 8.1
Based on 3218 reviews

Recent customer comments

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Excellent



based on 3218 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.2
  • Value for Money 7.9
  • Food/Dining 7.1

6.3 Noeleen C.
Philippines
November 25, 2014
Convenient location
Conveniently located near train station, Temple night market, Reasonably priced
Hotel was conveniently located - 5 to 8min walk to the train station, near convenience stores and shopping area. Our room though was quite small, but it was clean and comfortable enough. Staff was courteous. I had to get their attention because I kept getting a notice of virus attach whenever I tried to log into their wifi. Hope this had been fixed. It didn't cause me any problems though. Walking distance to the Temple night market so this was a great plus.

2.7 MING T.
Taiwan
November 24, 2014
Disappointed
1. Starbucks next by, 2. nice location, 3. none
Not so pleasant as there's no queen bed room when I checked in at 4PM in the afternoon. I had to wait for 30 minutes to get my room. The room condition was old, toilet was not in good condition. Not recommended.

10 MAO L.
Singapore
November 24, 2014
valuable choice
location, room facilities, breakfast
it's quite near Jordan station, easy to find along the nathan road just according to the address code. their staffs are very professional, guide me a lot, like how to take bus to airport, how long will take, nearby got what nice restaurants. The room also new and fashion, tidy and clean, space can not say big, but just nice for couples, the TV got soccer channel somemore, i really enjoy it. last thing is the breakfast, especially the pan cake and bacon. overall its a very satisfied experience of choosing this hotel, will come back again. :)

7.3 Desmond S.
Singapore
November 23, 2014
Good location
Near to shopping area, clean and comfortable room, good location
Great experience stay in this hotel.

9.3 boon S.
Singapore
November 23, 2014
Happy customer
Convenience, spacious, good staffs
Pleasently enjoyed my stay with ample space for kids and location is convenient to food shop train....recommend!!! Staff is very helpful.

5.7 Gin L.
Malaysia
November 22, 2014
The hotel have bed bugs
Reasonably room size, with access to club floor. Free usage of handset, with unlimited local and overseas call.
Stayed in many different hotels before, and this is the first time I came across bed bugs. What else can I say about it? Apparently the hotel have cleanliness problems. The hotel lobby and lift hv some kind of unpleasant smell. Other than the bedbugs and the unpleasant smell. Overall, the hotel room is reasonably spacious. My husband says we will not choose to stay in this hotel anymore. Given that hotel have so many other choices.

9 Chang H.
Malaysia
November 21, 2014
Great and excellent
Easy to access to F&B, airport shuttle, great location
Memorable and sweet

8 Prajnasari K.
Indonesia
November 21, 2014
Pleasant experience
location, location, location
It was pleasant... The staff is very friendly, they always try to help us with our question, what I don't like is they always suggest us to use taxi, I don't know why... The nathan grand room is not newly renovated, but it's quite spacious and enough for 3 of us, but the bedding is too soft for our preference... The breakfast is delicious and the try to give different varieties everyday (the same menu will appear every 2 days)

6 Makeneth R.
Philippines
November 20, 2014
Best Hotel
Cleanliness

9.3 YUEN S.
Malaysia
November 20, 2014
Good
Spacious room, cleaness and friendly
Good