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Excellent 8.1
Based on 3324 reviews

Recent customer comments

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based on 3324 reviews
  • Cleanliness 8.2
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.9
  • Food/Dining 7.1

July 05, 2016
Good stay.
All amenities was good including the mobile phone that was provided in the smart room. However, a swimming pool shoul be available so as to complete the amenities.

July 05, 2016
Good stay.
The stay was good but the dining area is small considering the big number of guests staying at the hotel.

July 05, 2016
Great stay.
We were thankful because we were upgraded to a smart king room instead of the smart queen room. They have a big & nice bathroom. The bed was excellent. The staff was very helpful & courteous.

Mona A.
July 05, 2016
great location with attentive staffs, but poor hygiene with tired rooms.
book an expensive room rather than a regular one. Water pressure is good for a hot shower. Attentive staffs & great location. Just don't expect much. When have a good price (promotion) it's worth staying. BTW the hygiene level could be improved.

chew K.
July 04, 2016
Nice place to stay

Erica L.
July 04, 2016
Will be back
Booked the family smart room and was impressed. The location was near to many places (temple street, ladies street, jordan mtr, food eateries - maks noodles, australian dairy, seafood street, mongkok area, etc). The only drawback is that it would have been complete if there was a swimming pool!

Julianne F.
July 01, 2016
Good experience with SMART room!
PRO: 1) Great location, A21 airport bus stop is nearby. 2) Walking distance (~ 10 minutes) to metro 3) Friendly and helpful staffs, e.g. providing hotel umbrella when raining outside. 4) Breakfast is fine. Many fruits! 5) Clean and big bath room (SMART room). Hot water is great. Newly renovated modern design. 6) Room is neat and clean. 7) Free handy phone is available. CON: 1) Closed to elevator, thus could hear noise from outside when people walking by.

Roedi S.
June 29, 2016
Point -
No swimming pool

I G.
June 28, 2016
very good hotel, nice staff and services.
We were given the rooms with connecting door as per our request, big rooms. We enjoyed our stay

June 27, 2016
excellent hotel to stay in hk
We have been to this hotel for 4times already and they never fail us for their excellent and worth the money to stay at.tnx nathan hotel and staff