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Recent customer comments

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All reviews (876)

Business travelers (458)

Couples (172)

Solo travelers (113)

Families with young children (68)

Families with older children (29)

Groups (36)

Very good
7.7
based on 876 reviews
Hotel Condition/Cleanliness
8.1
Facilities
7.8
Location
8.3
Room Comfort/Standard
7.7
Staff Performance
7.7
Value for Money
7.3
Food/Dining
7.2

8 Thuy T.
Vietnam
October 29, 2015
good
nothing
nothing

7.7 Emma L.
United Kingdom
January 31, 2015
Good location
Well located, recently refurbished, modern

8.3 Ko N.
Singapore
January 28, 2015
Good hotel
the location is best, the staff is great and room is clean
They stay is great, staff is helpful I wish to compliment 3 staff, Mr Hiro the bell boy when ever I ask him for location he always help me and even take the effort to check on his google map. Ms Sanki, she's help me when I ask her for some boutique locations and where to buy things for my ladies colleagues she advise me too. Ms Venesa too feeds me information on the hotel and places to visit too.because I haven't been to hkg since 2002. The club lounge need to improve, the security need to be tightened and staff need increase as there is only one staff in the lounge n she need to set up, wash up, top up foods and drinks etc. I believe increase one more staff to help is needed. Security like guest entering the lounge need to be check make sure that they're from the club level.

8 TAN I.
Malaysia
January 23, 2015
10 minutes walk from Wanchai MRT
Prompt service by reception staff for check-in and check-out. Staff are friendly and professional.

7.7 Yin P.
Singapore
April 27, 2015
Good class hotel
Good location, many restaurants nearby and with good transport link to airport and around hong kong
Had a good time. Excellent hotel.

6 ChiaChin F.
Malaysia
January 16, 2015
room condition is bad
convenient, friendly staff

10 SZE L.
Malaysia
January 08, 2015
GOOD FOR THE VALUE
CLEANLINESS, STAFF PERFORMANCE, LOCATION
EVERTHING IS PERFECT

5.7 KHING L.
Malaysia
January 08, 2015
just average
location, restaurant
the room is really small for a 4-star hotel but considered is at Hong Kong area, so i am still tolerable. However, it was quite disappointing that the lobby staff were just standing there when we came to check-in with many bags (about 8 big luggages). They didn't bother to help out or offer the baggage trolley. The concierge in-charged of the tours were happy to help. Location isn't a problem as taxi can be grabbed easily or just within walking distance to MRT or the exhibition centre. Good restaurant around too.

4 Yamada A.
Japan
January 01, 2015
Novotel Century Hong Kong
worth

8 samm W.
United States of America
January 01, 2015
Nice hotel
Hotel was nice