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Very good 7.7
Based on 885 reviews

Recent customer comments

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Very good



based on 885 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.3
  • Food/Dining 7.2

8 IRMA M.
Indonesia
July 30, 2013
Expensive for a small room
Easy access to airport
The room was small considering how much I paid (or maybe that's the standard in Hong Kong). The bath tub was small to that I could not lay down nicely in the tub or straight my feet (my height is 167cm). The pool was smaller than what I thought when I saw the picture . But it was still nice to sunbath. The location was average. Need about 15 min walk to MTR station. Close to bus station though. Easy access from the airport. Just need to take the A11 bus and the bus will tell you where to stop as you will see Novotel in the running text in the bus. The bus cost 40 dollars And make sure you have the exact amount

8.7 Alain F.
Switzerland
July 30, 2013
Clean Western hotel
located close to wan chai station (walking distance)
Overall a well equipped hotel, incl. a gym, breakfast & fairly nice room with lots of TV channels. One thing however that struck me negatively was the fact that In-room Wifi is only free, when booking a more expensive room. Much to my surprise, since all other hotels I stayed in were significantly cheaper and included Wifi for free. It is however free in the lobby area. Overall however a very pleasant stay.

6 Simon B.
United Kingdom
July 29, 2013
good are for the shoppers!
ok location, clean rooms, comfy bed,
It was very easy to check in and the room was good. Friendly staff to help out. I chose the hotel because I had a meeting nearby in the morning, but there are a lot of good shops nearby too.

8 TIen J.
Hong Kong
July 26, 2013
comfort and convenience hotel with good services.
clean, comfort, services
we stay on 20th vip floor, with lounge we can grab easy snacks and soft drink etc. which is very good.

6 ALLI A.
Philippines
July 24, 2013
Boring yet comfortable
Nice beddings, clean room and good food outside hotel
My stay is really just okay. You cannot do anything since most of the surroundings are covered with night clubs and pubs. If you are not fond of going bar hopping, this is not the hotel for you. My big problem is not with the hotel but with Agoda, Hotel club is giving free breakfast but Agoda do not, I already reached out to Agoda but nobody heeded my request. It is disappointing considering I always book my hotel stays with Agoda.

6.7 manida Z.
Thailand
July 23, 2013
Good htel for business, not for shopping
General standard
Nothing o complain, we used conference facility and staffs are helpful

7.3 Chooi K.
Malaysia
July 12, 2013
good experience
centrally located, easily accessible by public transport
the room is clean. lobby has very good wifi, and also Mac desktop. It is very near to MRT too.

7 Rajesh C.
United Kingdom
July 12, 2013
its ok value for HK
Location and ok value for HK
The staff in reception downstairs are just ok...club lounge are far more friendly

8 George L.
Netherlands
July 08, 2013
Convenient hotel, walking distance from shopping
friendly staff, convenient
Was ok. Nothing spectacular. Room was not special, but ok. Reception area and restaurant are fine. Value for money.

7.3 Derrick L.
Australia
July 02, 2013
Centrally located and well built hotel
location, location and location