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Excellent 8.2
Based on 3469 reviews

Recent customer comments

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based on 3471 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Mang T.
Hong Kong
March 28, 2016
Pleasant stay
Location is good and convenient to have food.

Hui L.
March 27, 2016
Convenient Location with Free Airport Shuttle
This is a good first stop if you are arriving from a long flight. It's just minutes from the airport and there's a free shuttle. Apart from public buses, transport from HK airport can be expensive. From Novotel, you can take the MTR to anywhere in HK conveniently. It is located at Citygate Outlets, great for those who like shopping. It is also next to Ngong Ping 360 and a short ride to Tai-O Fishing Village. Disneyland is just 2 stops away! I like it that the hotel has very good recycling programmes - a bin in the room and even a special battery/CD collection point at the lift lobby. There is also a nice park and kids playground just next to the hotel. View from the bedroom is also beautiful. You can see the sea and the mountain. Would definitely recommend this to my friends.

March 22, 2016
Great hotel with mall
Mosdef stay here again

Yuen C.
March 21, 2016
Clean, Comfortable, Services
This 4th time i choose the Novotel Citygate When i travel to Hong Kong

Gerald T.
March 19, 2016
Great location
Room is clean n very accessible to city gate n mtr. Hotel provide free shuttle to airport.

Yung W.
March 19, 2016
Value for money
Rooms are good sized for HK standards

March 18, 2016
very nice hotel, big room for 2 , clean bathroom
very near at the airport, very accessible to shopping center, train station
Very comport to stay

March 17, 2016
Nice hotel. Easy access to airport
The Citygate at TungChung is a short bus ride away from the airport. The complimentary shuttle service was useful. It's also not too far from the MRTS, so one can explore other parts of the city as well.

Mushaidah M.
March 17, 2016
Mini 5 star hotel
Very near Tsim Sha Tsui mtr

Zailan K.
March 17, 2016
Great Location and near to Disneyland
Good Location and free shuttle service to /from the airport
Overall was a great experience except there is no halal restaurant available in the hotel