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Excellent 8.2
Based on 3490 reviews

Recent customer comments

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based on 3489 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5
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Chee T.
September 28, 2015
Hotel near to Airport & Citygate
Comfort & Spacious Room, Fast Check in / out, Helpful Staff
Only thing is no Free WiFi in the room and only 20mins free WiFi in the lobby area.

Robert S.
United States
September 27, 2015
Great location
Close to airports, shopping and public transportation
Rooms were clean, staff was nice and helpful

Cherylene H.
September 25, 2015
Awesome hotel! Good food & great shopping location
Its near a big shopping mall, you can shop for all the branded items within walking distance. Hotel is very comfortable & clean with great food. Free shuttle to & fro airport
I extremely enjoy & love my stay. Will want to stay at novotel again the next time i visit hongkong

ang H.
September 24, 2015
Place of tourist interest
1Good location 2.staff friendly 3.good facilities
I will strongly recommend friends to stay if they intend to visit to 1. Disneyland 2. Lantau island No worry of food transport to travel island n provide free shuttle bus to airport every 15 minutes interval

kowi E.
September 18, 2015
Nice hotel next to airport
Clean, Comfort & Shopping
Nice and clean hotel ideally located in a mall where you can get big brands at good prices.

choo E.
September 16, 2015
Best location
Located in the heart of outlets shopping mall. Transferred to airport is convenient and 5ook only about 10 mins . Hotel room is clean n comfortable.
Great. Staff at the counter service was not that friendly though. But it was compensated by the most helpful airport transferred bus driver. He took his initiative to walk into the lobby to help get our luggages and also helped at the airport. Thumb up to him. Great service!

Muzdalifah H.
September 15, 2015
Best accommodation for work & play
1) good location, 2) very clean, 3) hotel staff is always helpful
It was fabulous! As the hotel is strategically located (near MTR, shopping & dining) & the hotel staff is very accommodating to guests' needs. Will definitely come back here whenever I'm in HK. 😉

Conrado C.
September 15, 2015
Great stay
Near airport & HK Disneyland, connected to Citygate mall and far from the city crowd.
Enjoyed our stay and will surely come back here again.

Portia D.
September 15, 2015
Strategic location
Location and value for money
Comfortable and convenient location for various attractions in HK.

September 12, 2015
Exciting place to stay!
Cleanliness, Location, Comfort of room
Absolutely fantastic. One of the best five star hotels i've ever stayed in. Highly recommended.