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Excellent 8.2
Based on 3466 reviews

Recent customer comments

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based on 3466 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

July 22, 2015
very pleasant stay
location, beautiful rooms and room service

July 20, 2015
Clean, location and nice bed
Overall good

Ivy F.
July 20, 2015
Clean, comfortable bed and convenient to Citygate
shopping, Big Buddha & cable car, near subway
Hotel is just located above the Citygate Shopping mall. varieties of restaurants & branded stores. conveniently reached to the Big Buddha tourist spots using cable car station which is just across the street, recommended to go before 10am otherwise it will be a long queue. the hotel is easily connected to subway from Central Line to Tung Chung station (this station is right below the hotel).

Kathleen L.
July 17, 2015
Comfy and clean
Swim pool, shuttle, mall

Kathleen L.
July 17, 2015
Convenience, close to airport
Shuttle bus to airport, near disneyland, and next to citygate mall

mark L.
July 14, 2015
location; view; relax
it's okay

Hubert F.
July 09, 2015
Novotel Citygate Hong Kong Hotel
Near the Airport, View, big Windows
Very bad to found in the Airport is the Departing from the Hotel Shuttle in the Airport. Nobody know whats exactly the place....?

william D.
July 07, 2015
Great hotel, handy location, good services nearby
Hotel quality, hotel location (close to airport and malll), value for money
We loved the Novotel Citygate Hong Kong Hotel. It is located just a few minutes from the HKG Airport, so very convenient for transit stays. The rooms are good: fairly roomy, well-appointed and clean. Breakfast buffet is quite okay and front-desk staff are helpful and efficient. We loved the adjacent (connected) mall and MRT access and also the short walk to the cable car up to the Buddhist monastery and Big Buddha up on the mountain top (well worth the time and money to visit!). All in all, we found it to be a great hotel for a short stay or transit.

Sew C.
July 03, 2015
A pleasant stay
Staff were very polite and friendly. The room is very comfortable and clean. Location is perfect, just 1 station away from Disneyland. The free shuttle to airport is very convenient to hotel guests.

Ralymar T.
July 02, 2015
clean, service,proximity
Relaxing and quiet