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Excellent 8.2
Based on 3501 reviews

Recent customer comments

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Excellent



based on 3501 reviews
  • Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.7
  • Food/Dining 7.5

Jonathan R. from United States
Couples
Stayed one night in May 2015
Taiwan and Hong Kong trip
Politeness of staff, cleanliness and promptness of service
Reviewed May 20, 2015

Agung P. from Indonesia
Families with young children
Stayed 2 nights in May 2015
Pleasant stay at the Hotel
Location, Cleanliness, Facility
The Hotel is very modern and is located next to the Citygate outlets mall where you could buy branded products with a very low price. The hotel is good however the staff is not performing very well.
Reviewed May 19, 2015

TIP L. from United Kingdom
Couples
Stayed 2 nights in May 2015
Great choice for city break
Location, sea view, comfy bed
We are so grateful for being upgraded to premier room with sea view and free wifi. The view is stunning and bed is really comfy. Though the room is quite small for a couple. I like the breakfast a lot esp the egg selections. My only complaint is the food quality at the hotel restaurant (not the Buffett one). It's definitely overpriced . It was a disappointing dinner and we strongly believed the chief had mixed up beef and lamb.. Overall it's a great place for city break just don't visit the restaurant or don't order beef / lamb :)
Reviewed May 18, 2015

Tjiong W. from Indonesia
Couples
Stayed one night in May 2014
clean hotel
location, clean, comfy
Reviewed May 15, 2015

Benjamin B. from Indonesia
Groups
Stayed 2 nights in April 2015
comfortable room!
location clean and polite staff
pleasant stay and will come back again
Reviewed May 15, 2015

WONG H. from Malaysia
Families with young children
Stayed 2 nights in May 2015
good location
confortable ,clean and staff friendly
good location nearby attraction places comfortable and clean.
Reviewed May 12, 2015

Carina V. from Philippines
Groups
Stayed one night in May 2015
great hotel
convenient and accessible to tourist spot / clean room / nice swimming pool
good stay. very near to hong kong disneyland, ngong ping, citygate outlet store and airport. with free airport shuttle. recommended hotel.
Reviewed May 12, 2015

Virongrong T. from Thailand
Couples
Stayed one night in May 2015
Good Location, Near shopping Mall
Good Location that near shopping mall, Excellence Service and Free shuttle bus
Reviewed May 12, 2015

shintia S. from Indonesia
Families with young children
Stayed 3 nights in June 2014
mall
shooping and shooping
clean and shooping is next
Reviewed May 10, 2015

shintia S. from Indonesia
Families with young children
Stayed one night in June 2014
nice hotel
near everything
clean. good service
Reviewed May 10, 2015