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Excellent 8.2
Based on 3471 reviews

Recent customer comments

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based on 3471 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

April 17, 2015
Free bus service from airport to hotel is a bonus
Room, Free airport bus serivce, Location
Our request for early check-in and having 2 connecting rooms were attended. We had a great stay at the Novotel Citygate Hong Kong Hotel.

Cindy K.
April 16, 2015
its convenient hotel,near airport ,and mall
very comfortable,near airport, mall,mtr station
Quite nice

lisa T.
April 16, 2015
location near to Airport
clean, comfortable and walking distance to citigate outlet shopping mall
was on connecting flight the next day early afternoon. Enjoy breakfast at citigate federal imperial for tim sum , restaurant are operating it business at 8am. Then spent 2 hour shopping at citigate outlet, then check out at 2pm, then heading to airport. use artport bus provided by hotel is free of charges, every 15min. Very convenient. Distance to airport is only 10 min drive.

Maria P.
April 15, 2015
location, cleanliness, friendly staff
location, location, location

Everett H.
United States
April 13, 2015
Hong Kong
room location staff

joseph S.
April 12, 2015
Good location
LocAtion food shopping
Was pleasant. Didn't like housekeeping though

Jeffrey B.
April 10, 2015
Friendly Service, Very Clean
Great Service; Very Clean; Nice Pool & Fitness Centre
We had a great overnight stay! The staff were very friendly and accommodating. Really enjoyed the fitness centre, and the pool looked great. Very convenient to get to by MTR. The hotel was very clean. Would recommend to anyone staying in the Tung Chung area!

April 09, 2015
It's overpriced!
The hotel is in great condition!

Barbara B.
United Kingdom
April 08, 2015
An Ideal Hotel in an Ideal Location
The Staff, Room size and location
An excellent stay.

Davide R.
April 05, 2015
Nice hotel close to airport and shopping mall
location, modern room, shuttle bus from/to airport
Nice modern hotel near the airport. Good for overnight stays when you do not have to stay long in Hong Kong. Close to shopping mall and transit.