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Excellent 8.2
Based on 3471 reviews

Recent customer comments

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based on 3471 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Tanaporn C.
February 03, 2015
Front desk is very friendly and professional
1.Location 2. Staff performance 3. Room is comfort & clean
Very good & comfort

jieli B.
February 02, 2015
Very good
Clean good location!

james N.
Hong Kong
February 01, 2015
A disappointed stay
1. Courtesy check-in staff
We felt like a bit disappointed this time. If we were not a regular client we would not know where to find the shuttle from the airport as it was hardly find the hotel staff to guide you. We approached the restaurant counter staff to make a reservation for a table for the dinner buffet 6 hours earlier but we were given the worse table in the restaurant though it was not a busy night. We then expressed our displeasure to the same staff who was so reluctant to move us whereas we noticed the walk-in diners were treated better.

claudius A.
January 29, 2015
Perfect hotel for shopaholic
Comfort, near to airport, shopper paradise
Hotel is nice, room is very cleant, very comfort mattres, attached to citygate outlet, where you can walk to Tung chung MTR station or cable car station to Ngong Ping. For shopaholic, i really recommend you to stay in this hotel.

claudius A.
January 29, 2015
Comfy bed, near citygate outlate & airport
Room, location, shopping
The hotel is perfect, we can have our room at 10am, so we can keep our luggage inside the room before we go to HK Disneyland, the best mattress bed that i've ever slept. Attached to citygate outlet, a shopper paradise. Just a minute to MTR station, or to cable car station to Ngong Ping. We can use shuttle bus hotel to airport, just 15 minutes drives. Overall, we love this hotel

Edmund C.
January 29, 2015
great location for bargain shopping
near outlet mall. near good resto especially federal.
Its was nice, we got to shop there for bargain goods. The resto were also good. Near the airport

Jessica H.
January 26, 2015
Convenient airport and shopping outlet location
Airport and outlet location. Clean and convenient.
Great location if you want to be close to the airport or do some outlet shopping. Offers free shuttle bus service to/from the airport which was handy. Great cafes/restaurants within and around the hotel and shopping outlet. MTR within reach, so that was really convenient. The room itself isn't big, but that's standard size for Hong Kong. Nice and clean hotel and room.

David G.
January 25, 2015
Everything is nice and valuable but the location
Room, cleanlines, view
Very pleasant

David H.
United States
January 23, 2015
Good place
Soft beds, clean, close to the Airport
We had a good stay, food was expensive since we were not members.

Teh T.
January 22, 2015
Ms Teh
clean, nice view, staffs good...