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Excellent 8.2
Based on 3467 reviews

Recent customer comments

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based on 3467 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Charttrawat A.
January 07, 2015
Pleasant stay at Novotel Citigate
Location, clean and large room, friendly staffs
It was a very pleasant stay. The room was clean and spacious. The bad side is only that we arrived pretty late so we do not have time to enjoy shopping at the outlet city gate.

Pak W.
January 06, 2015
nice staff, clean room, close to shopping mall
nice staff, clean room, close to shopping mall
nice staff, clean and tidy room but small , close to shopping mall

hung B.
United Kingdom
January 05, 2015
good s
good location

sandy P.
January 04, 2015
Good location, helping staff
Good location, helping staff
the staff is helpful and train to give best service with a smile. it is rare to see an employee to smile to customer especially in Hongkong. my room was upgraded to executive floor thanks to the staff

Gualberto M.
January 03, 2015
clean and comfy room
cleanliness, great tasting food, near the airport
Wonderful stay in this hotel. Nice the be in a clean and comfy room after the tiring but enjoyable day of strolling and discovering different places of Hong Kong.

Thomas M.
United States
January 02, 2015
Good place
Great place to stay before flights or when arrive to HK. Good shopping mall

Aloysius H.
January 02, 2015

Daniel N.
United States
December 30, 2014
Support Specialist
Cleanliness, Customer Service and closest to airport
Relax peacefully and feel more comfortable and great environment.

Hendra H.
December 25, 2014
great hotel
location, staff and room
great hotel with nice location. staff helpfull and the room is nice

deassy C.
December 24, 2014
location, have connection with MTR and shopping Center
Amazing... Cozy room, big room compare with other hotel in hongkong. Great View..having good time with my family