arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3466 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 3466 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

LIN H.
Hong Kong
May 24, 2016
Good location and free shuttle from/to the airport
Convenient for shopping and dining

Johanna E.
Philippines
May 23, 2016
Ok
Its ok

duangnabha C.
Thailand
May 22, 2016
Good hotel with great location
Locate on citygate outlet and free shuttle bus to/from airport

somyos A.
Thailand
May 21, 2016
good location for shopping at outlet but No Free Wifi in the room
easy access to outlet and train station but with this price but no in room wifi for free, also the room is small and quite old but clean

Von N.
Philippines
May 18, 2016
Novotel Citygate Hong Kong Hotel
Good location, great staff. The only drawback was that the wifi isn't free.

YAOJING S.
Singapore
May 18, 2016
Great location and helpful staff
The hotel location is excellent. It's easy to access sightseeing. Another good thing is hotel provide shuttle service to/from airport.

eveline E.
Indonesia
May 16, 2016
ok nice
Close to Mtr; ngong ping 360 and free shuttle bus to airport

Mr.Pongsak S.
Thailand
May 16, 2016
close to airport
can shopping at city gate outlet on same building

Andrea M.
Canada
May 13, 2016
close to the airport
Very convenient location. Lots of shopping as the mall is connected to the hotel. The free airport shittle is very convenient. Staff were very friendly and helpful especially since i got in 4 hours later than expected. Breakfast was great.

Priscilla M.
Indonesia
May 12, 2016
Good shopping location
Clean, friendly, but why do we have to pay more for wifi?