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Excellent 8.2
Based on 3497 reviews

Recent customer comments

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Excellent



based on 3497 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5
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mohd O. from Malaysia
Families with young children
Stayed one night in March 2014
Good service
location and service
Stay there for three nights. Good service and location. Friendly staff. Very close to interesting places. Clean and tidy room. Easy excess to public transport.
Reviewed September 02, 2014

Michael G. from Philippines
Families with young children
Stayed 3 nights in August 2014
Impressively splendid experience!
Cleanliness, Comfort, Value for Money
It was our 2nd time to stay at this hotel and every experience is remarkable. I can say that the rooms were cleaned with dedication to please guests every single time. Everything is so comfy and provided for our convenience. My 3yr old son did not even miss his own bed because I know he finds it cozy as much as we do. Location is awesome - Tung Chung Mall, MTR and just a station away from Disneyland. Me and my family loves The Novotel Citygate Hong Kong Hotel. Thank you for the impressively splendid experience!
Reviewed September 02, 2014

Pornthip S. from Thailand
Families with young children
Stayed 2 nights in December 2013
Nice stay, easy access to disney park
comfort stay, c
Reviewed August 30, 2014

XP A. from Singapore
Families with young children
Stayed 2 nights in August 2014
Great location
Location and class
Very good location, near to the airport, cable car and disneyland. Highly recommended. City is about 20 mins away by MTR
Reviewed August 30, 2014

yong Y. from China
Business travelers
Stayed one night in August 2014
Good location and hotel nice clean room
Good location good place to stay and shopping
Nice clean place so easy to get airport
Reviewed August 29, 2014

DIANA L. from Hong Kong
Families with young children
Stayed 2 nights in August 2014
Transfer trip at HK
Location dining and comfort room
Reviewed August 23, 2014

Porjai N. from Thailand
Families with young children
Stayed one night in August 2014
nice and clean room
close to airport, next to shopping, nice and clean room.
close to airport, next to shopping, nice and clean room.
Reviewed August 22, 2014

DIANA L. from Hong Kong
Couples
Stayed one night in August 2014
comfortable stay at this hotel
location, room comfort, dining
Reviewed August 21, 2014

Wong K. from Malaysia
Families with young children
Stayed one night in September 2013
Great Location
Convenient
Very good location with 10 mins distance to Airport, plus provided free shuttle. Just beside the outlet mall.
Reviewed August 19, 2014

Teng K. from Singapore
Solo travelers
Stayed one night in February 2014
Good hotel near airport
Location near the airport, attached mall, Clean room
Reviewed August 19, 2014