arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.2
Based on 3471 reviews

Recent customer comments

Filter by traveler type

based on 3471 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Chi C.
Hong Kong
August 12, 2014
Check-in Issue
Comfortable, Tidy and Moderate room size
Novotel check-in front desk did not receive any information from Agoda so that there was no record when we showed the passport for registration. Because of this reason, we spent more than 30 minutes to check in. Finally, we needed to use hotel PC to open the email account and then download the agoda's record. After that, the staff downloaded the file to USB and then printed it out for record. Although the staff was very helpful, time is wasted. I am not sure if there is any communication problem between Agoda and Novotel. Please follow up and avoid it happen again.

Kwang N.
August 10, 2014
Clean and centrally located
Good location and great breakfast and good service
Good location and great breakfast and good service

August 10, 2014
Great Location
Shopping, Food, Location
Always my favourite Hotel. Very accessiable to everything.

Vanessa Z.
August 08, 2014
good location
There is no wifi in room and just provide wifi in the lobby for only 20 min.! Surprise!

Roberto D.
August 07, 2014
Close to the airport

Fiona F.
August 07, 2014
nice airport hotel
fine interior, clean environment and connection to citygate outlets
The stay was great although it was only for 1 night. We enjoyed the shopping at the nearby outlets.

Quint B.
United States
August 06, 2014
One Night quick stay
Location Quality Convinience
The stay was very good. Had an early morning flight, and the hotel has a shuttle bus that runs every 15 minutes to the airport. Very nice pool and dining. Also great shopping in the outlet malls!

maliwi M.
August 06, 2014
very convenient
very convenient

Sharon T.
August 05, 2014
Great place for Disneyland
Close to MTR, room bigger than expected, clean
It was a great place for a base to visit Disneyland and Lantau Island. Room was slightly bigger than the hotels in HK Island or Kowloon. Staff were very helpful and room was clean.

Yeap Y.
August 04, 2014
Value of money
Near Hong Kong airport .
Great hotel, great staff & value money .