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Excellent 8.2
Based on 3466 reviews

Recent customer comments

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Excellent



based on 3466 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Chen H.
New Zealand
May 02, 2014
Clean and spacious room, close to airport
Direct access to Citygate Outlet Mall, room had beautiful views and very close to all major theme parks and airport
Comfortable, would come back in future for short stays

Alan F.
United Kingdom
May 01, 2014
Very comfortable stay, relaxed atmosphere and
A very comfortable hotel with a pleasant, relaxed atmosphere and excellent cuisine
We had a really relaxing two night stay on our way back from New Zealand. The hotel buzzes in the day and has a lovely atmosphere in the bar in the evening. It is also very convenient for the airport and an extra bonus is the close proximity to the shopping mal. The restaurant allows for all tastes and the staff are always helpful and friendly.

Wing I.
Hong Kong
May 01, 2014
cozy
cozy
cozy

khaw L.
Malaysia
April 25, 2014
Narrow and small bed
Near airport, near shopping mall and clean
The room is narrow and the pillow was too soft where it's like not sleeping on the pillow. The bed is very small as well. I guess it's single, the value of money shall provide us with super single bed at least.

Henri C.
Philippines
April 24, 2014
Great
Shopping, staff and comfy
The staff Danny from the reception was really a guy that made your hotel very memorable.

KHIN C.
Malaysia
April 22, 2014
Convenient airport hotel
Shuttle bus every 15 mins. Near to airport.
Front desk having serious face. Not very friendly but i'm ok with it, this is Hong Kong, everyone is hyper-pressurized. If the hotel hospitality can improve is real big plus.

margaret F.
United Kingdom
April 21, 2014
relaxing after a long flight
comfortable and spacious room
Quick and easy to get to and from the airport. Large, comfortable and clean room. Easy access to shops and places to eat. Ideal for a stop-over.

Marius O.
Canada
April 19, 2014
Relaxing
Easy access to airport; affordable luxury; best buffet breakfast
Our 3rd stay while travelling the region. Friendly and fast service at reception desk. Reliable and clean accomodation. One item to be looked into: We stayed in the same room (# 926) twice within 13 month. Both times the doors to the closet did not close properly, thus leaving the inside lights on all the time(waste of energy!)

Maria H.
Philippines
April 19, 2014
Comfortable stay. Good location.
Near shopping outlets, near the MTR and beautiful rooms!
Had a fun and enjoyable stay with my family!

Wai C.
Hong Kong
April 17, 2014
Very comfortable
Very clean and tidy