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Excellent 8.2
Based on 3466 reviews

Recent customer comments

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based on 3466 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.3
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Mohamad H.
January 09, 2014
Good, Fun and Near to airport

Low L.
January 09, 2014
Hotel room are general good
near shopping mall, near disneyland, near cable car
Hotel room are generally great. But if you are staying there for few days, exclude yourself from the breakfast packages. the breakfast are EXACTLY the same for the 4 days I stay there. Nothing change at all and taste are below average.

Che L.
January 07, 2014
Nice room with a relaxing Mountain view
Free Airport Shuttle Bus, Nice room amenities, a few steps away to Citygate Outlets and MTR
Overall it was a short but very comfortable stay with a very quick access to Citygate Outlets and the MTR.

Ariel A.
January 07, 2014
Good Stay
Location, Public Transport, Clean
Good overall - recommended hotel to stay in. Lots to do with things close by.

Lynn G.
January 06, 2014
It was qiuite impressive but the beds were small.
Outlet shopping, MTR station, airport shuttle
It was our first time to stay at the Novotel Citygate Hong Kong Hotel. Overall, we found it good for last minute shopping, the beds, however, were too small, considering that this was a family hotel.

January 05, 2014
rooms very comfortable and clean
location, cleanness
close to airport and MTR station, very comfortable rooms, hotel very clean

Cheng T.
January 03, 2014
airport hotel with good shopping area !
transit hotel with last minute shopping !
Our stay was very pleasant ! as usual i will use this hotel as my transit point when ever i fly !as the hotel provide convenience for us to shop (locate inside city gate Mall ) which all premium outlet be there! particularly my wife love to stay there ! and i can relax at the pool! spacial room and have a good local restaurant as well !

octorina S.
January 03, 2014
i love shopping
shooping, great dim sum, easy access to airport
i love it very much, because it is just a step walk to tung cung factory outlet, love it very muchhhhh....., one more thing i love about this hotel, it has shuttle bus from/to airpot.

Lee N.
January 03, 2014
Very convenient to Disney Land
Modern design, shopping & local restaurant below hotel & near to MTR stations
Love the modern fir out in this hotel and proximity to Disney Land. Easy access to MTR station. Good alternative if you do not wish to stay in Disney Land. Free airport transfer, journey is about 10 to 15 minutes.

Robert C.
United States
December 30, 2013
Expensive HOTEL.
Cleanliness, Near the Airport, Airport Shuttle
Plenty of discounted quality stores next to the HOTEL.