Back to hotel info

Excellent 8.2
Based on 3494 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 3494 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Kam S. from China
Families with young children
Stayed one night in August 2013
Not to stay if you care for service & quality!
Nothing but location
Disappointed with front desk staffs' service and check in and check out efficiency. Unclean room. Not felt like a guest, nobody took care of your luggage and just put them down without placing a safety net on it.Even no bellboy seen nearby.
Reviewed August 19, 2013

Kam S. from China
Families with young children
Stayed one night in August 2013
aN/
Nothing Good except for location
Waited 25 mins for check in with only 1 guest in front of me at 12:00 noon with no room available. Could not load my 2 bookings in system. Told us to check in at 16:00-17:00 as guests checked out at 14:00. Typed guest name wrong in R/C. Promised 3 Rooms in same floor arrangement when we came back to hotel later on but nothing done when we came back at 22:30 from Disneyland, even needed to wait another 15 mins for their room assignment! Not a key ready for us at that late night!! Room unclean with hair in bed; dust on bathroom amenities stand and others and smell from shower curtain. Definitely disappointed will not stay again!
Reviewed August 19, 2013

Sjamsir R. from Indonesia
Families with young children
Stayed one night in August 2013
Good hotel
Good location and have shuttle to airport
Reviewed August 15, 2013

Sjamsir R. from Indonesia
Families with young children
Stayed one night in August 2013
good location,shuttle to airport
location,good for shopping
Reviewed August 15, 2013

Quint B. from
Families with young children
Stayed one night in August 2013
Perfectly located for Disney and shopping
Location, food and staff
The stay was wonderful. Location means everything! Very close to outlet shopping and MTR subway, for a quick hop to Disney!
Reviewed August 14, 2013

KIT L. from Hong Kong
Families with young children
Stayed one night in August 2013
Nice hotel
near airport, near Disneyland, quiet
Reviewed August 12, 2013

Jason S. from Canada
Couples
Stayed one night in August 2013
Good hotel attached to mall & tung Chung MTR
Location to airport & MTR station & city gate outlets, large modern rooms, free airport shuttle
Good stay, but for the price there is no free wifi in the rooms, only free wifi in lobby which most times has reached it's bandwidth with too many users so you cannot log on. Also everything is charged including local calls. Often long check in & check out due to many customers, should have more counters open.
Reviewed August 11, 2013

CHAOYU G. from China
Solo travelers
Stayed one night in January 2013
Good place to stay
Close to attraction, shopping center, relatively quiet
it is in one of the shopping malls not far away from airport. A good location for staying in HK. Besides, it is very close to one of the major attractions in HK as well.
Reviewed August 08, 2013

Yun L. from Hong Kong
Solo travelers
Stayed one night in August 2013
good
nearby town, view beautiful
Reviewed August 08, 2013

Israel G. from Israel
Families with young children
Stayed 2 nights in August 2013
Great Stay, recommended
Easy to get to the hotel from the airport, easy transport to town and disneyland, attentive and friendly staff
We stayed 2 nights at the hotel while visiting HK and HK Disneyland. The location is very good, it is easy to get to the hotel via free shuttle and its easy to get to Disney from the hotel using the metro. we asked for a baby crib and got a nice and clean one. we had a standard twin room and it was enough for 2 adults, one toddler and one baby without any problems. our only complaint is that internet in the room is quite expensive for a hotel that already charges over 200 US$ a night... (however, free WiFi is available at the lobby, but with a 20 minute time limit)
Reviewed August 08, 2013