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Excellent 8.2
Based on 3471 reviews

Recent customer comments

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based on 3471 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

Foo L.
April 12, 2016
Great hotel for single traveler
If travel for biz or leisure trip to Disneyland, this is the place highly recommended. Great location with lot of green and MRT is just a door step away. Will stay again for sure.

mia O.
April 11, 2016
not good
not good

chi Y.
April 11, 2016

Sorawut J.
April 08, 2016
Best choice for disneyland and shopping
value to all of your money

Che-Wei H.
April 07, 2016
Nice place
Good Location

Marcus Z.
April 07, 2016
Good and convenient hotel
Stay in this hotel for a night as we were bringing our child to disneyland and flying off early the next morning. The location was great for this purpose as Novotel has free shuttle bus services at 15mins intervals which made things very convenient. It is also 2-3MTR stops away from disneyland and an excellent alternative to staying at the disney hotel. It was also connected to the shopping mall with many outlet stores with excellent discounts. Will definitely go back again soon to stay in the near future.

sea W.
United States
April 05, 2016
worth for money, clean room, polite staff
Location is great. Mtr is within comfortable walking distance. The mtr train can take you to Hong Kong central, kowloon, and airport etc not more than 45 minutes. The hotel is is also linked to shopping malls where there's a fine food court, interesting restaurants and coffee shops. The cable car station is just nearby for you to have a cable car ride to the big Buddha.

Chong G.
March 30, 2016
Ideal location for transit customer
all you need in one location (including shopping) during your transit

Walter P.
March 29, 2016
All excellent

Madelaine B.
United States
March 28, 2016
Well worth the money!
Location, service, airport shuttle
Novotel Citygate is right in line with other airport hotels but the service makes it stand out! Easy shuttle to and from the airport, then a very pleasant welcome from young Henry at reception. The hallways are a bit dark, maybe creating ambience, and the rooms are well appointed. Escalators from the lobby take you right into the upscale mall for shopping and dining and killing some time. I ate at the Italian restaurant for their 98 HKD pasta deals and the other restaurant for lunch and dinner. There was a buffet for both meals but I ordered from the menu which was fine. Would book there again if passing through HGK!