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Excellent 8.2
Based on 3438 reviews

Agoda Verified Reviews

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based on 3438 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.2
  • Location 8.6
  • Room Comfort/Standard 8.4
  • Staff Performance 8.3
  • Value for Money 7.7
  • Food/Dining 7.5

9.2 jenti M.
June 14, 2016
great shopping stay and close tonthe airport
The main purpose is to shop at citygate. The hotel is nice. The room is big with spectacular view. Free shuttle to airport is very helpful. We certainly will come back to stay here

8 Kian H.
June 14, 2016
Novotel Citygate Hong Kong Hotel
no comment.

7.2 Lee L.
June 10, 2016
Good location
Good location accessible by mrt and near shopping mall with factory outlets and eateries. Plus point is complementary transport every fifteen minutes to airport. Driver and bell hop were helpful in carrying luggage. Room had tv with lots of English channels and front desk allowed me to borrow 5 magazines. Accor hotel rooms used to have at least two magazines in the room. Do hope they continue with that. The plumbing or aircon system made a bit of noise but fortunately it only happened twice in my short 22 hour stay at the hotel.

10 Manuela B.
June 08, 2016
So convenient!
On a stop over I needed a hotel for one night near HK Airport. The location is easy and fast to reach, the next morning the hotel offered a free shuttle but to the airport. When my room key card did not work (it was very late already), the staff were very helpful and efficient, even when a mechanic needed to be called. Very clean room, and as always: great bathroom/shower amenties!

9.6 Marco C.
June 07, 2016
Near Airport

9.2 Michelle O.
June 06, 2016
Good. But no breakfast included.

9.6 JAY P.
South Korea
June 03, 2016
Bus pick up from airport every 15 min.
good location and clean room

10 JAY P.
South Korea
June 03, 2016
good location connected to shopping mall
good staff, bus pick-up from airport, right next to shopping City Gate mall.

8.4 Pui S.
June 02, 2016
Nice hotel, like the facilities and the staff is very helpful

9.6 Yifeng L.
May 30, 2016
perfect location, near disneyland, near airport
every time I go to HK, I always live in this hotel