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Excellent 8.1
Based on 2695 reviews

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based on 2695 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

Lin L.
October 28, 2014
overall satisfaction good
room comfortable, staff friendly
Overall very good

October 28, 2014
Really Five Star facilities and Room
Location/Service/Room Size
Awesome. My son liked the stay. Very near to Night market and MTR station

Jia K.
October 27, 2014
Great location
covenient, cleanliness

Darren Y.
October 27, 2014
Good locaton. No free internet
loation, room size
despite being a Priority member why the hotel could not offer me free internet in the room as i had booked via Agoda instead of the hotel directly.

Sheue T.
October 27, 2014
Great stay and location is centralized
Location is a short distance to mtr, friendly staff,
We enjoyed our stay at Novotel for 5 days. My boy play at the kid's corner while I was checking into the hotel on day 1. There are nice eatery place around the hotel and we do takeaway and eat in the room at times. Housekeeping is prompt. The only improvement for the room is that the sliding door to toilet can be installed with locking mechanism as we have to keep a lookout for the little one from opening while we are in the toilet or showering. Furthermore, the sliding door is interconnected to the storage area where iron board is. Whenever we slide close to go to the toilet, the light at storage area will be light up.

Hock N.
October 26, 2014
Clean room and fantastic location
Food and shopping abundant. Very near to airport bus too.
Good location with many food places. Near to night market and airport bus.

yeo P.
October 25, 2014
Families with a young kid.
The location , cleanliness and its super convenient.

Tan L.
October 22, 2014
Highly recommended
staff friendliness
Through website

brian G.
United Kingdom
October 21, 2014
Great staff
Location, staff, executive lounge
This was my fault, booked the wrong Novotel, was meant to have been on the Island, Agoda or the hotel would not let me change it. After that I was glad that I had failed to change it as had a great time. Room was small but then they all are in Hong Kong. The executive lounge and their staff was fantastic. Well done to all involved. The food and service in there excellent. Very close to the metro and across the main road was a myriad of street food vendors. Only found the area on the last evening. Would I stay there again. Yes definitely.

October 21, 2014
food bed services
generally ok