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Novotel Nathan Road Kowloon Hotel

348 Nathan Road, Jordan, Hong Kong, Hong Kong

Excellent 8.1
Based on 2612 reviews

Recent customer comments

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based on 2612 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.0
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 8.1
  • Value for Money 7.8
  • Food/Dining 7.3

8 Soo N.
June 06, 2016
Comfortable stay
we had a comfortable stay and the location is located close to the MTR. However, the service standards needs improved especially on the baggage storage experience.

8.4 Chua K.
June 06, 2016
Good location
Staff is cooperative and helpful. Allowed me to check in early due to early flight. Will visit again back for sure.

5.2 soon L.
June 06, 2016
Room and staff
comfortable stay and convenient to walk around

8 Antony N.
June 06, 2016
Good location & price

June 06, 2016
All are good and will stay again

10 Reinalissa E.
June 04, 2016
Hong Kong Adventure
Our trip to Hong Kong was made easier and less tiring by the staff at Novotel Hotel. The location is great, the bus from the Kowloon station dropped us off near the hotel and it was also our pick up point for our trip back to the airport. We checked in earlier than 2pm and we were so thankful to the hotel staff who understood English well. Our check in was handled well by Miss Mandy at the cgeck-in counter. Our room was clean and an adaptor was provided by the hotel for our electronic gadgets( a nice touch- anticipating the needs of clients). The breakfast had wide selection of food and bread as well as freshly squeezed juices. Our towels were changed everyday and they provided daily toiletries for our use. The bathroom was clean and provided hot water faster than expected ( we stayed at the 13th floor). The only problem was the room keys that we need to reactivate every now and then because it would not work in the elevator and at the room door. All in all, it was an excellent stay. I will recommend this hotel to my friends. I will definitely stay here again in my next visit.

5.2 Anshuman M.
June 04, 2016
Bad service
Extremely bad service, and runs across all Novotels across the world. The front desk people need to learn some soft skills. Otherwise an average stay. About 5 mins walk to MTR, the only plus. Lost of shops around but all of them looked cheap, nothing worth buying.

7.6 Yeah G.
June 04, 2016
Review of Novotel Nathan Road Kowloon Hotel
My son liked to play xbox games at hotel lobby. Hotel is near to Jordan MTR Station. Within 10mins walk.

7.6 Oren E.
June 04, 2016
Big rooms, Good location, Freezing AC
Good location, hectic breakfast service, mostly good hotel service. No pool. Freezing air conditioning that could not be made warmer. Big rooms, especially for HK. Staff helpful, but help during breakfast is slow. Managed to receive a package sent to hotel without a hitch and that's a plus. Was also supplied with gluten free bread as needed for breakfast. No pool.

8 Elaine N.
June 03, 2016
The only flaw is the escalator going up to the reception, which makes it difficult for families who havery strollers for babies. The rest are pretty decent.