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Good 6.8
Based on 2958 reviews

Recent customer comments

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Good



based on 2958 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 5.9
  • Location 7.1
  • Room Comfort/Standard 6.8
  • Service 6.7
  • Value for Money 6.9
  • Food/Dining 5.8

FRANK E.
United States
December 16, 2012
Lovely hotel and great location
Clean hotel great staff
This being my first trip to Hong Kong it was a very pleasant trip..Yes the rooms are small but nice and clean,plus I was not going to camp out in my room anyway.. The hotel is located on a quiet street so traffic noise is not a problem..However you are a ten min walk to the train station and 15 min walk from major bus lines to the central city..Hotel staff provided me with maps and instructions how to get around..If push comes to shove and you really get lost there are police patrols on foot everywhere.They will get you pointed in the right direction.If they do not speak English that well they will get information from their radios.. Otherwise show the back of your hotel key card to a taxi driver and your all set..I broke my fast at the hotel restaurant every morning..Restaurant staff excellent food good..I also recommend the club sandwich good price plus yummy. Menu is limited but good to get you going..Then you can roam the streets a lot of restaurants in this area to choose from any kind of food you like.. I will use this hotel again.. I also want to mention that I used AGODA to book this hotel..I recommend them highly..My flight to HK was due to arrive late and my check in at the hotel would be after midnight..I sent AGODA mail and they responded to me quickly and the hotel also responded quickly to me and had no problem with my late arrival..When I checked in the staff told me they were waiting for my arrival and the room was ready..I want to thank the staff at AGODA and the hotel for your service..I will use both again..

Thomas M.
United Kingdom
December 15, 2012
Clean but tiny rooms (especially shower/toilet)
Clean
Booked early and requested early check in (twice). No response from hotel then when arrived had to wait over an hour for room. That night found no WiFi in rooms, only downstairs lobby and the cable connection in room not working. Staff were polite but still no internet connection when I left. Overall clean and tidy, good location for getting out and about and priced at the low end for HK.

LIM Y.
Brunei Darussalam
December 15, 2012
tiny room!!!
nothing good!
please dont stay in this hotel. the room is so small! the toilet is soooo small! not suitable for big size ppl or even small size ppl. look for other hotel!moreover the staff is not very friendly. they only good thing about the hotel is the location..near the train station but.... please dont stay there!

Maricel R.
Philippines
December 14, 2012
too far from shopping areas,small rooms
affordablle rate
the hotel is too far from shopping areas and no amenities.the rooms are too small for couples...we cannot move so much with their bathroom.the staff are not that accommodating.the location of the hotel is not good.

Aik L.
Malaysia
December 14, 2012
Great location but small rooms
The location is convenient for train
The hotel is clean but the rooms are just too small. Toilet is also very small.

CHEW L.
Malaysia
December 13, 2012
Quite good location but small room.
about 10 minutes walking distance from prince mtr station, clean & tidy housekeeping work.
non-attentive front desk whereby the room i stay (1111) has non-functional safe box which i have highlighted but no action taken. other than this the hotel is clean albeit small rooms. hotel location is close to mtr station which makes travelling very convenient. the usage of octopus card is a plus point for easy payment for buses, mtr fare & even convenience store purchases. overall i find this trip a very pleasant holiday.

James M.
United Kingdom
December 10, 2012
Great location, clean and tidy and efficient;
location and comfort
Check in and out were polite and efficient. Room was small but wel- designed and everything worked. The hotel is well located close to the MTR station. I did not try out the catering facilities. As a place to stay for a conference held at City University of Hong Kong for a participant with limited budget it was ideal.

David D.
Australia
December 10, 2012
Very small rooms
staff
the rooms were very small, but the staff was excellent and offered us an upgrade as they could notice that we were uncomfortable with the size as we had a lot of luggage. got food poising from eating out and the staff contacted a doctor for me, staff very sincere and patient. the linen isnt changed daily unless u ask for it to be, make sure u check it though, one of the nights we noticed the linen had a stain on it that was very noticeable.

Josephine G.
Malaysia
December 05, 2012
Small Room
Nothing
The room is very small with no facilities provided to room guest. Expensive rate offered. Not recommended to stay in this hotel.

Phyllis L.
Singapore
December 05, 2012
Room very small
nothing
In the advertised page the pictures of the rooms looked big, clean and great. However, these pictures were deceptive. When the guests walk into the room there is hardly any walking space. So what more about space for luggage, etc. Money spent was therefore not worth the while.