arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.9
Based on 4871 reviews

Recent customer comments

Filter by traveler type
Very good

based on 4871 reviews
  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.4
  • Location 8.7
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.7
  • Food/Dining 6.9

Lau S.
Hong Kong
September 28, 2014
spacious room
spacious room, excellent location, gd price
ok for business travelers but the management need improve

widodo H.
September 28, 2014
location and size of rooms
i like the room, its clean and close to mrt

Li S.
September 28, 2014
Overall satisfied but only 1 issue
Location , size of room and price
Overall is great except the housekeeping staff, they are very unfriendly. First day we arrived, I asked for extra 2 pillows (there're 3 in the room) but the housekeeping staff said to me in an unfriendly tone :"I can give you one because I think 2 pillows for each person is more than enough! It's more than enough!" Because the pillows are soft and for me I need harder and higher pillow. I also need one to hug (I can't sleep easily and if the surrounding area or the bed and pillow are not right, it will be worst) that's why I alone need 3 pillows and my husband just need 2. The 2nd day I put all the rubbish in a bag and brought out to the housekeeping staff (another one), she just stared at me and asked me :"no cleaning today?" I told her we don't need and again she just stared at me. Until I asked her is it ok that we don't want our room to be clean then she said: "ok lor". I've met the housekeeping manager (I think) she is good! Very friendly, efficient and hardworking. She helps me to throw away my rubbish, give me bottle water and change some towels. I don't understand why the housekeeping staff are so unfriendly and talkative (they talk to each other so much and so loud, even when both are in the different rooms). By the way, all the staff in the lobby are very friendly and helpful.

kuwayama A.
September 28, 2014
Very nice location and staff are so nice andhelpfu
Location price and staff

Niroshini A.
United States
September 28, 2014
Good hotel, but bad internet connections
Location, friendly staff, comfortable beds.
Clean, courteous hotel but the internet connections in the room were really bad which was not convenient when traveling for business. The breakfast buffet was also not very good for Hong Kong which is known for their good food.

September 26, 2014
best for all
location, price , cleanness
good best in hongkonh

Wong F.
September 26, 2014
Comfortable room
Clean and comfortable room
Clean and comfortable room.

September 25, 2014
Good location in Hong Kong
Good services, best location and clean
It was my birthday and hotel was generous to surprise me with a small birthday cake and room upgrade to a suite. Thank you and it's great being your hotel frequent customer

Zheng C.
United States
September 24, 2014
I'm repeat customer, kinda disappointed this time!
good location, the room is big, close to MRT

Jiaquan L.
September 23, 2014
Value for money hotel with good location.
Value for money, good location, clean room!
It was a very comfortable one where the room is spacious and clean. Definitely worth a return visit the next time round.