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The Park Lane Hong Kong a Pullman Hotel

310 Gloucester Road, Causeway Bay, Hong Kong, Hong Kong

Very good 7.9
Based on 891 reviews

Recent customer comments

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Very good

based on 891 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Staff Performance 7.9
  • Value for Money 7.3
  • Food/Dining 7.3

8 Katherine C.
January 20, 2015
Location is perfect!
Location, size of room and ease of check in and check out

8 Ka L.
Hong Kong
January 19, 2015
comfortable, good services and place

10 Johanna Y.
January 10, 2015
Frequent HK Traveller
Location, Room, Transportation
We spent New Year's Eve here and it was great. The food in the ground floor hotel was delicious. The staffs were friendly and accommodating. The area is a 5min walk to Times Square and the train station is near. We will definitely stay here again.

6.7 Vivien K.
January 09, 2015
Waited for the room more than 3 hours
Location and value for money
I had to wait for more than 2 hours to get my room. I got into the room only at 7 pm. They said the room was not cleaned yet. It was very tiring for my family to wait for many hours in the lobby/coffee shop. Hotel management should manage this better, since check out time is 12 noon.

10 tipasiri J.
January 02, 2015
good location, nice staff and huge room
staff, room & location
We are impressive with this hotel so much, location is good and the staff is very helpful. The room was big & clean.Breakfast was good and there's various kind of food. Only one disappointment was we got 2 rooms in different floor eventhough we booked them in one name & one booking number.

January 01, 2015
My Stay at the Park Lane Hotel
It's be awhile since I last stayed at the Park Lane Hotel. Before, there was no problem getting a NON-SMOKING room, and all the elevators stops at every floors. Now, we were given SMOKING rooms when we booked for NON-SMOKING rooms, to think that we booked way way in advance!!! Secondly, they have set aside two elevators for the top floors resulting in long queues going up and/or down. I hope that they will rectify this matter.

10 Patrick O.
December 30, 2014
favorite hong kong hotel
location, amenities, staff
I'm always happiest in Hong Kong when billetted at the Park Lane.

8.7 chi H.
United Kingdom
December 30, 2014
My Christmas stay at parklane
Convience because it's very near to mtr causeway bay station and to other shoping center ang restaurants.

8 thomas W.
United Kingdom
December 29, 2014
good hotel, great location, great view
the staff were friendly and professional, great services on offer and nice atmosphere.
Liked the room, liked the view, liked the quality of service.

8 Lai S.
Hong Kong
December 28, 2014
Same group of travelers
Same group of travelers
Same group of travelers, no further comments.