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Very good 7.9
Based on 916 reviews

Recent customer comments

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Very good



based on 916 reviews
  • Cleanliness 8.0
  • Facilities 7.3
  • Location 9.1
  • Room Comfort/Standard 8.0
  • Service 7.9
  • Value for money 7.3
  • Food/Dining 7.3
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EUNKYUNG C.
South Korea
May 23, 2016
2nd time visit
Stayed at the Park Lane again. Earlier was a biz trip and I think it was more spacious. This time a bit smaller but with a bathtub. Nice location and nespeesso coffee was good!

Pearlyn T.
Philippines
May 14, 2016
So disappointing!!!
I've been staying at Park Lane every so often for 31 years and this is the first time I've ever felt such disappointment with the hotel! First of all the room we got (despite our request upon seeing it) was the really old one which I thought they have completely done away with since I haven't seen one for years. At the minimum I was expecting a room with the glass enclosed bathroom. The reason why we chose this hotel for this trip was that we wanted to be able to minimally supervise our kids who were learning to, among other things, take their own showers. The glass bathroom would allow us to check on them without needing to be present inside with them. But we got the old bath with the disgustingly dirtied and stained and smelly shower curtains which made that impossible. Everyday we would come home to this stinky bathroom which was not cleaned well and which totally made me question why we stayed here at all. I hated it. And it kept me awake the way it does now cause I feel so bad for making my family stay there when we could've done so much better somewhere else. Or at least managed our expectations better. So sad. So disappointed in you Park Lane. After 31 years I didn't expect this ☹️

Marvyn T.
Philippines
May 13, 2016
best location in hk island
with 24hr Supermart beside hotel & train station & HK simcard seller

theresa C.
Singapore
May 10, 2016
decent place
comfortable stay

May T.
Philippines
April 30, 2016
Comfortable stay.
Feels like home.

Wing L.
United Kingdom
April 25, 2016
Good location
This is one of our favorite hotels in HK. Very near the MTR station, so it's very accessible. The free airport shuttle for Airport Express passengers also stops here (Bus H2). There is an underground IKEA store in the same building. Right across is the Windsor mall. There is also a Wellcome convenience store nearby.

Chrissie S.
Philippines
April 14, 2016
One of best hotel
Location is very convenient to stores and restaurants. Good services and amenities for guests.

wo C.
Hong Kong
April 12, 2016
very good
Needs to improve the cleaning service.

John P.
Philippines
April 12, 2016
love this hotel
excellent buffet and friendly staff

John P.
Philippines
April 11, 2016
My fave hotel
Good location, friendly staff and chic lobby!