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Very good 7.0
Based on 2251 reviews

Recent customer comments

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Very good

based on 2251 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 6.2
  • Location 7.8
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 7.0
  • Food/Dining 5.7

Lee T.
November 04, 2013
the worst experience stayed in hong kong.
staffs are unfriendly to guest!
dear travellers, pls do not choose pop hotel as the stay in hong kong ever! i'd said that this was the worst experience during my stayed in hong kong.don't mentioned about the sanitary condition about the room(torn towels, dirty mug & kettle provided in a suite room), but the attitudes of the staff was unfriendly & rude. the customer service provided to us was extreme unfriendly & rude ! i just wondering how come pop hotel cannot provide simple things like pillow or blanket upon their guest requested. which i did requested few times, but the staff replied me in a very rude way that, they do not have any extra pillow or blanket! come on pop hotel, you request your guest to top up for the extra bed, but you do not have any extra pillow or blanket? i just found funny on all these nonsense. i been stayed in pop hotel for 3 nights,everyday when i passing by the reception counter, the hotel staff dun even greet us,but they did shown us in a very unfriendly look instead. and also the room card need to re-programme everyday which i felt pisses off. i will strongly recommend my friends & collegues not to choose pop hotel!!!

October 30, 2013
Good location, walking distance to mtr, and nightmarket, shopping
Room is clean but the bed is not comfortable, pillow is so flat like you sleeping without a pillow,request for extra pillow take a long time to deliver to my room till I fall asleep.The only inconvenience is they only provide one room key!Family room is big and comfortable but twin room too small for 3 person with extra bed.

Venessa H.
October 29, 2013
room too small and not comfortable
nothing good for this hotel
first night was no water to flush the toilet and the room are too small, the bell boy are not helping to carry the luggage for you. no credit card service. i will not come back to this hotel.

Pow C.
October 29, 2013
The friendliness of staff can be improve
Location , wifi and cleanliness
The extra bed that we requested was extremely bad, the mattress was not comfortable

October 28, 2013
Really enjoy and happy
Good location, friendly staff and comfort rolm
Fast checking and friendly staff was waiting us, nice room with big bed, clean bathroom and comfort environment too. Definetely will stay again if went here again.

Eugene T.
October 26, 2013
Somewhere just to sleep
The location, the staff and the free wi-fi
The hotel room was very small, and although the location is quite near to the mong kok mtr, searching for the hotel the first time wasnt easy. There are only 3 levels for the hotel, and the rooms arent exactly cheap, however the staff at hotel were courteous and were also very helpful.

Shiyu L.
October 21, 2013
The staffs are nice & the price is a little high
staffs, location, traffic
the room is small and a little dirty. No scenery. Only ONE elevator. High price. Location is quit good. All stuffs are kind.

Andre D.
October 19, 2013
easy transportation
city center, easy access to transportation, easy to find
very close to mongkok shopping center and dining area

Andre D.
October 19, 2013
easy transportation
city center, easy access to transportation, easy to find
shocking Hong Kong small room, very fast and easy access to anywhere

Lim L.
October 14, 2013
Comfort and near shopping
The hotel near to market and easy to shop. The location is great and the room is comfort, clean and relax. Price room is reasonable.