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Very good 7.8
Based on 5548 reviews

Recent customer comments

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Very good

based on 5548 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 6.8

8 Lim C.
October 23, 2013
Easy access to train station and shopping areas
Location, room size and rates
Very comfortable stay and clean, the room size is bigger than many other hotels with the same rate.

6.7 Gene R.
October 23, 2013
Excellent location for Bagain Shoppers
Location, Location, Location
Hotel was right above the Jordan station which is great, though be very careful of arriving too late in the night because they tend to close the escalators on the mall where the hotel is situated, so you might be climbing some stairs. Especially difficult when carrying large luggage. Hotel is just a few meters from Nathan road and the Temple Street night market which makes it excellent for bargain hunter shopping, and also just a station away from both TST and MongKok for more shopping. If you are a walker, you could probably just walk there.

6 Kyaw P.
October 20, 2013
Nice location
Location, close to airport
Location is good but rooms are small. Value for money? Definitely not. Foods are not good and limited choice. Besides, expensive

8 Jhonny J.
October 20, 2013
directly connected to MTR station, convenience, and good service

8 Jhonny J.
October 20, 2013
convenience, good service, and clean room.

8 Carol S.
October 20, 2013
Excellent - comfortable, clean and well situated
staff, swimming pool and location
Excellent staff and attentive reception. We appreciated getting into our room early as we had just flown from the UK - 13 hours in the air plus transfers. Great staff in the bar when we wanted to use this. Found the restaurant expensive to use compared to local area restaurants. Appreciated the shuttle bus to the airport at the end of our stay. We would recommend this hotel to friends as an inexpensive, comfortable place to stay.

7.7 justin K.
October 20, 2013
New modern hotel, convenient location to the mtr
Location, clean

5.3 Helen L.
October 20, 2013
Good location but no free wifi is the downside
Clean room, ideal location, next to MTR.
We reached the hotel very early as our flight reaches HK around 5am. We requested to have an early check in as our child needed the rest. We were given 2 single bed as the room we booked will only be available after 2pm. After the next day, we checked if we can get back the room we have booked but was told that there is no room available. Was pretty sad that I am paying for my superior room but getting 2 single bed room. Furthermore, I checked a day earlier as my flight was on 17 Oct at 1.30am. Overall the location is ideal but having to pay for wireless connection, I personally feel that I will not go back to this hotel again. Lack of customer touch.

7.7 Lawrencce L.
October 19, 2013
Relax & Shop
Room, Bed, Location
Good Location with very nice service staff, very near to train station.

8 Shi S.
October 19, 2013
My first solo travelling to Hong Kong
Good location, great access to public transport and shopping area
I have a good experience in Prudential Hotel. It is located just above Hong Kong Jordan MTR which makes travelling to tourist attractions easy. You can travel to Hong Kong Central, Wong Kok and Diamond Hills within 15 to 20 minutes.