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Recent customer comments

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All reviews (5480)

Business travelers (1303)

Couples (1613)

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Families with young children (739)

Families with older children (463)

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Very good
7.8
based on 5480 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.3
Location
9.0
Room Comfort/Standard
7.7
Staff Performance
7.6
Value for Money
7.6
Food/Dining
6.8

6.3 Tze Y.
Malaysia
April 24, 2013
Just a conveient location
1. Location 2. right above subway station 3 Clean room
I have stayed at this hotel before and feel that it is not as good as before. Paid internet did not work well and I had to demand a cancellation and refund. I paid for Wifi and they suggested I use the wired connection for which there was no cable in the room. Tea cups were provided without saucers !!! All in all I feel that this hotel has not kept up with the fairly high standards which it used to maintain.

7.7 BEE Y.
Malaysia
April 25, 2013
Strategic location.
Location / Easy acess to MRT / Easy access to local food

6 XIAO M.
China
April 19, 2013
good location
good location, clean, good service

7.3 Natchok S.
Thailand
April 19, 2013
Effiecient and central to all palces I want t go.
central , clean, and polite staff
The stay is very nice. I would defeneitly go back and recommend to another friend. I love their interconnecting rooms and the fact the MTR is right below this hotel. My friend thinks that if this hotel could be upgraded to a five star hotel, that would even be better.Too bad the hotel refuse to give us free breakfast coupons.

7.3 Leonard L.
Singapore
April 23, 2013
Good Location but Poor Hotel Transfer
Location, Size, Comfortable mattress
The good stay was overshadowed by some admin lapses. I had emailed hotel reservations who confirmed that they have reserved a seat for me on the hotel bus transfer. When I arrived at the counter as instructed, the counter staff informed my name was not the the list. I had to take a taxi to the hotel but was compensated for the fare difference. no questions asked since they knew it was their mistake.

9 Amit M.
India
April 18, 2013
Very helpful staff. Good location. good room
Good location, helpful staff and comfortable room

7 Danial L.
Singapore
April 11, 2013
Spacious, somewhat clean, cheap, very convenient.
Spacious, cheap, convenience.

10 theerawit P.
Thailand
April 11, 2013
perfect and convienence
close to shoping center
perfect very good service and very clan front officer can speak english very well very convience to go shopping

8.3 LAM C.
Singapore
April 22, 2013
comfortable and relaxing
near to MTR, shopping areas and conveniant
Little suggestion: The study table is abit old fashion. Would be nicer if the Hotel replace it with a new one.

8.3 Charles C.
United States of America
April 08, 2013
Very nice hotel, great staff
staff, location, shopping