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Very good 7.8
Based on 5645 reviews

Recent customer comments

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Very good

based on 5645 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 6.8

James B.
March 16, 2016
Great Location
Location, facilities and cleanliness
It is my first time staying in this hotel and i will come back again. Unfortunately, i was given a room beside 4 rooms that are going through renovation which starts at 9am. The noise continues till 5pm as my friend was sick and resting in the room. But aside from that, the hotel is located at the heart of jordan road and everywhere seems to be just walking distant. THUMBS UP!

John L.
March 15, 2016
Great Hotel
The room is very comfortable, location is very convenient and friendly staff
Very nice hotel, we stayed in one of the newly renovated room, the location is very convenient is on top of Jordan Station.

Rhea A.
March 14, 2016
Very Convenient
Convenient location. Hotel is very clean and close to train station.

Chek F.
March 13, 2016
Great As Usual 😀
Pleasant n enjoyable stay. Always my first choice when travelling to Hong Kong.

Marienelle R.
March 12, 2016
we enjoyed our stay here
good location, lots of restaurants along the hotel, very accessible,
good! we enjoyed our stay! though we can still hear some noise on there newly renovated rooms, still a good place to stay! must husband says i made a good choice :)

Lim P.
March 12, 2016
Good Location, spaces room but lack of basic lights control and room outdated
Just look up E exit from Jordan MTR station, well located. the room do not have main control on all the lights, ie..i need to go each of the manually turn off rather than set up one master switch nearby the bed or entrace. Room still didn't renovate since many my first stay ...(maybe 5 years ago or more...)

Pei C.
March 12, 2016
Good location and nice hotel
Location is very convenient, easily accessible. Hotel in superb condition, clean and good facilities.

Vivien P.
March 12, 2016
Good location and service!
The location of this hotel is excellent. Service was fast and efficient too. Our requests were attended promptly. The only downside was that the water took too long to drain in the bathtub. Overall, would definitely stay here again!

March 12, 2016
Value for Money with Little Frills
Finding the Hotel: The hotel is situated right above the shopping mall at level 4. Signages from the MTR were not as prominent, with only 'Exit E' indicated as the entrance to the hotel. We found ourselves in a shopping mall after exiting as the signage advised, only to find out we had to lug our luggage up the hand held escalator (no lifts?) 2 more storeys up and enter the hotel via the side entrance on level 2/3. Otherwise the location is very decent, along Nathan Road which is a major road and 5 minutes walk away from famed eateries such as Yee Shun Milk Co. and Australian Dairy at Bowring St. Amenities: In our double twin room, we could only find 3 power plugs available for use. Two was located near the desk and 1 at the foot of the bed. It is enough for us to charge our mobile phones but not enough if you have other devices like cameras batteries etc to charge. A 1L water boiler was provided with cups and spoons to make yourself some tea, there was also a room safe and mini fridge for use. TV channel variety was decent with a mixture of local and international selections. Bathroom was surprisingly spacious (with a bath tube) and clean with adequate toiletries topped up by room service. Service: Front desk at the lobby level was really helpful. We wanted to exchange some spare RMB for HKD but was advised to exchange them at the Money Changer across the street where the rate was more favourable. On our last day of stay, we also wanted to call a cab for our early morning flight but was advised that it was not necessary as Jordan road has a ready supply of cabs. Room Service was prompt and thorough in their duties. We have no qualms at all during our 5D4N stay at Prudential. Even though they may not have a package deal which comes with an unlimited usage of a local line for teethering (provided by some other hotels), they make up for it with their impeccable value for money service. Will stay in Prudential again when we are in HK!

Margaret R.
March 11, 2016
Our stay at prudential was very bad would never re
Not vey gd