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Very good 7.8
Based on 5679 reviews

Recent customer comments

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Very good

based on 5679 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 6.8

KHOO Y. from Singapore
Business travelers
Stayed 2 nights in April 2015
great hotel
location , food , staff
Reviewed April 27, 2015

Wee I. from Singapore
Stayed 3 nights in April 2015
Location is good
Location is good, directly above MTR . Lots of restaurants nearby the hotel. Night markets nearby hotel.
Good, enjoy the stay due to its location. Too bad, no free WIFI at hotel room.
Reviewed April 26, 2015

Chanya K. from Thailand
Stayed 3 nights in April 2015
Great location but Wifi is free only in lobby.
Location, on MTR Jordan.
Very satisfied :)
Reviewed April 26, 2015

Francis T. from Singapore
Business travelers
Stayed 3 nights in April 2015
No sense of customer service
Location location location
Normal. Nothing fantastic
Reviewed April 26, 2015

CHUNG K. from Singapore
Solo travelers
Stayed 3 nights in April 2015
Bell boy is extremely slow to bring down the lugga
location. room is quite spacious
There is no free WiFi in the room and staff is not friendly make necessary arrangements
Reviewed April 25, 2015

Tsuan-Hao L. from Singapore
Stayed 3 nights in April 2015
Location would be its only advantage
Below average. Certainly not impressed after our stay. Firstly met a receptionist who was curt and abrasive. Informed that we were allocated a twin sharing room as I had not indicated a choice of double bed in my booking. Later that night, the missus went to the reception and was fortunately met by another pleasant young later who promised to move us into a double bedded room the following day when available. Now that's service isn't it? Hotel corridor and rooms had stale tobacco smell even thought it was supposed to be a non smoking floor/room. Conveniently did not mention that renovation works was going on in the hotel, and right down our corridor no less. Many will be tempted by the fact that it is conveniently located above Jordan MTR station, but I'd rather look elsewhere in future.
Reviewed April 24, 2015

supinyar V. from Thailand
Business travelers
Stayed 4 nights in April 2015
nice to stay
nice to stay good location value money
will back to stay for business trip
Reviewed April 24, 2015

LOH S. from Singapore
Stayed 2 nights in April 2015
location,comfortable,,direct mtr
Reviewed April 24, 2015

Kristin A. from Singapore
Families with older children
Stayed 2 nights in April 2015
less than average
location is ok
Service staff at ground level needs to be more helpful and not just stand behind counter
Reviewed April 23, 2015

Any S. from Indonesia
Business travelers
Stayed 2 nights in April 2015
bad hotel and experiaence
2 night 3 days on 21 april 2015 i got my lcd laptop broken and i tried to complain to management friend saw my grey ransel jump from trolley bag. he bring so many bag. i met mr. he saw me cctv but the accident cant be arrested by cctv. cctv isn't cover in front of the lift. mr ask to his man carrier baggage but he told he doesn't remember and looking afraid. after i saw cctv i got different 50 second time after i am counting walk to lift only 9 second. the management cant be prove it and cant give me the answer. i called the police but i dont know they speak with chinesse language. not good satisfied and many the government or consultants give this hotel about the best hotel must be review again!
Reviewed April 23, 2015