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Very good 7.8
Based on 5679 reviews

Recent customer comments

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Very good

based on 5679 reviews
  • Cleanliness 7.9
  • Facilities 7.2
  • Location 9.0
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.6
  • Food/Dining 6.8

Yew T. from Singapore
Stayed 5 nights in September 2014
Great location and value for $$
Great location, deluxe room is rather spacious room and reasonable price
Late check in and out which took us less than 10mins. Reception was friendly, courteous and attentive. Doorman could offer a smile. Deluxe Room on level 13, with the city view. Writing table was a little dusty if we have to pick on the cleanliness. Spend most of our time indoors and we did not hear any renovation works that was on going. Conveniently located right above Jordan MTR station as advertised. "E" entrance/ exit being the nearest to/ from hotel. There is also a mini mart right beside D exit/ entrance. Didn't go for the Intl buffet breakfast which was going for HK118 as there are plenty of eatery right opp the hotel... "C2" exit off Jordan MTR. Breakfast set meal typically starts off from HK40. Gym room is small with only about 6 machines. Pool size is also small and both close by 6.30pm. Theres a public pool right across the junction, in front of B P intl hotel along Austin road that close at 10pm. Dont believe in so call "best price" but it did falls within our budget for slightly less than SGD$200 per night. We will be back!
Reviewed September 26, 2014

CHRISTINA K. from Singapore
Stayed 3 nights in September 2014
Best location for hotel
Close to MTR. Close to food n restaurants. Clean n spacious room with wifi
Enjoyable n pleasant
Reviewed September 26, 2014

Shaina T. from United States
Families with older children
Stayed 3 nights in September 2014
grew on me
Location, staff, and food
Reviewed September 26, 2014

Ng H. from Singapore
Business travelers
Stayed 2 nights in September 2014
comfortable stay
location comfortable room clean
The hotel is situated in the heart of the city and is convenient for food and shopping. We had a wonderful time
Reviewed September 26, 2014

kanyavat D. from Thailand
Families with older children
Stayed 2 nights in September 2014
City Hotel
Great hotel closed to everywhere!
This is our maybe nearly 10 tines stay at the hotel good value for money not too high
Reviewed September 26, 2014

Sally K. from Singapore
Families with older children
Stayed 4 nights in September 2014
Rundown hotel but fantastic location
Location, cleaniness, safe
Everything was good except the attitude of staffs (those wearing jackets walking around the hotel lobby). They could not help tourists much and didnt help to regulate the waiting queues at the reception. When checkin the room, no toilet roll in the bathroom, no paper tissues and the door light was spoilt. On the last day I requested for late checkout at 1pm it was accepted by the recept but not communicated to the housekeeping. Housekeeping lady open our door with her keys without knocking beforehand and checking if there is anyone. 2nd time staying in this expensive but rundown hotel, only choose to stay here for location, else look for other better hotels with friendlier staffs.
Reviewed September 25, 2014

Vincent O. from United States
Solo travelers
Stayed 3 nights in September 2014
excellent front desk rep service.....
location,shopping,dinning out
Reviewed September 25, 2014

Klive Y. from Singapore
Stayed 7 nights in January 2014
Clean convenient simple
Reviewed September 24, 2014

Daniel Y. from Australia
Stayed 2 nights in September 2014
Excellent location.
Location, cleanliness and staff.
Reviewed September 23, 2014

aslam M. from Malaysia
Families with young children
Stayed one night in September 2014
Convenience Stay, Comfortable & Value for Money
1.location are very good! Train Station & Shopping area below and around the hotel 2.facilities are very good. no traffic on the lift, clean, new, swimming pool. are big.
hard to find big room hotel in this are with such price and facilities. this is right choice..
Reviewed September 23, 2014