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Very good 7.7
Based on 6134 reviews

Recent customer comments

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Very good

based on 6134 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 6.8
  • Food/Dining 6.9

Sandra A.
United Kingdom
June 28, 2014
Efficient, lovely bed.
Easy access to airport. Helpful staff. Good English skills of staff.
For this price of hotel I do not expect to hear every sound of flushing, turning on of taps, shower water sound from, apparently every room around me. Very noisy and unpleasant. The lights would not go out next to the bathroom area and I had to call staff to deal with it when I was already undressed for bed. Staff came quickly but what did he do??? He reached up and manually unscrewed two light bulbs. That is not the proper method for turning off of lights. Internet was not free in the room. There was mould inside the fridge. Had I paid much less, I would not mention these issues, but at 1100 RMB I expect high standards.

Jennifer W.
New Zealand
June 27, 2014
Convenient, reliable quality
At the airport, executive club benefits, good leisure facilities
Very enjoyable stay. The Executive Club is well worth the additional cost. Great place for a stopover.

Chelsey N.
United Kingdom
June 27, 2014
Not enough staff
clean new comfy

Shiou L.
Brunei Darussalam
June 25, 2014
Very pleasant stay.
Super speedy check-in. All staff were friendly. Very clean room.
I was attending a convention at the AsiaWorld-Expo. This is the fantastic hotel to fit the purpose. It is just a short walk from the airport terminal, and is only one MTR station away from the Expo building. The airport is the home. Getting sim cards from a few telco, food, simple necessities are all within reach in the airport. In particular, choices of food are wide. I was happy enough to stick to my 拉面 at Crystal Jade, which is cooked in soup and with none of the oily deep fried stuff added. If you would like to sweat a bit, walk instead of taking the MTR ride from the airport building to the Expo building. Just go into Terminal 2 Building, and keep asking at every friendly service counter for direction to walk to Expo. It took 7 minutes to start walking in the non-airconditioned sheltered walkway to reach the West entrance of Expo. There are several cafes and also restaurants in Expo offering simple but "balanced" diet. Servings of rice, vegetables and meat are all too generous. The amount of cooking oil used is generous too. Every staff we came across in Regal Airport Hotel was friendly and helpful. The check-in speed was the fastest I had ever encountered. Impressive indeed. The efficiency of service and good infrastructure made everything smooth-sailing.

Tong C.
June 23, 2014
At airport Convenient Comfort
Excellent and most convenient, especially if you have an early flight.

li L.
June 23, 2014
location, service and environment
The reason to choose this hotel was because of our early flight in the morning, it only took us 2 mins to walk to the airport lobby, which is very convinient for us

Seng L.
June 23, 2014
Cleanliness, comfortable room & friendly staff
Good airport view from the room .

Mat W.
United States
June 22, 2014
no free wifi or bf included. disgusted!
clean and nice rooms. close to airport
I paid was told on arrival that it didn't include internet or breakfast. now non inclusive breakfast I can appreciate, although for that price it should be included. but no free wifi.. that it's just outrageous. offered upgrade for $ more. what a joke.. really unhappy with this hotel.

Peter A.
United Kingdom
June 22, 2014
Fantastic price, great location, too noisy!!!
Price, location, easy to find and get to.
I didn't sleep too much because of the noise from the airport. That said, the value f

Patrick W.
June 21, 2014
p;easantly surprised
room size, staff responsiveness,