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Very good 7.7
Based on 6134 reviews

Recent customer comments

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Very good



based on 6134 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.7
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 6.8
  • Food/Dining 6.9

Qian S.
China
November 24, 2015
Perfect location for an early flight
Location, environment, shuttle bus
Perfect choice for catching an early flight. There is also shuttle bus every half an hour to the biggest shopping outlet Citygate. Overall satisfactory except that the staff didn't give a wake up call as promised.

Will T.
United States
November 24, 2015
Solid option at HKIA
Location, Array of F&B Options, Early Check In

Chang S.
China
November 23, 2015
Staffs were pretty approachable and friendly!
The location, room size and the staff!
It was a fantastic two nights stayed at Regal Airport Hotel. Staffs are very friendly and approachable. They even remembered your name. As we did early check-in but the room wasn't ready yet, so one of their staff, Dennis Ong, said that he already asked people to clean the room however, we have to wait for an hour then can check-in. Dennis even provide alternative and suggested that we may go for sight seeing first and come back later. We only check in at the evening and when Dennis saw us, he could remember my name and addressed me by my name. He is every friendly and approachable. Great service. Staffs at the luggage storing area also very helpful. They even approach to us before we reach there. Good service overall!

Ivan I.
Canada
November 22, 2015
Highly suggest hotel
Good service, good hotel, walking distance to Airport..
I am so happy to stay in the hotel, got free upgrade. The hotel is very nice, and the front desk service is very good. Only the hotel is closed to airport so it is far away to city. Good for us to go airport without any concern of traffic.

Young T.
Malaysia
November 18, 2015
There is bed bug and cockroach in the room!
location
everything is ok except that 3 of us are suffering bed bug bites.

chris H.
Australia
November 17, 2015
regal madness
location, clean and price
Check in terribly slow and lacks order

Seok K.
Singapore
November 17, 2015
Disappointed
Location
1) Cannot on the TV, then when TV could be on, no sound. 2) Bathroom has a stench. 3) Room was tacky. 4) Free wifi only limited to 2 devices and not interchangeable.

Helen W.
Australia
November 17, 2015
Relaxing transit
Pool, quite , convienient
Very relaxing

Jennica H.
Singapore
November 17, 2015
Good Airport Hotel
Good location, staff service & clean room

LAU M.
Singapore
November 16, 2015
A matured hotel
near to airport
Booked this hotel for the 2nd time as it is near airport. Usually we booked this hotel for last night stay in HKG as our flight is normally early in the morning. It is good as we can just walk over to the airport. Very matured hotel and may need some touch ups.