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Recent customer comments

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All reviews (6047)

Business travelers (1816)

Couples (1368)

Solo travelers (1171)

Families with young children (890)

Families with older children (524)

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Very good
7.7
based on 6047 reviews
Hotel Condition/Cleanliness
8.0
Facilities
7.6
Location
9.0
Room Comfort/Standard
7.8
Staff Performance
7.7
Value for Money
6.8
Food/Dining
6.9

7.3 Amanda P.
United States of America
April 27, 2015
Good for picking people up quick after arrival
location, quick check out, fast internet
It was a quick over night stay. I had to pick someone up at the airport the following morning early, and did not need the hassle of making the trek back out. It was nice and clean. The rooms are a bit old feeling, but quite large for Hong Kong standards.

2.7 yong Y.
China
April 27, 2015
hotel with matching service
We booked wanting 5 star experience instead we got backpacker and worst experience ever. Asked for non smoking.got smokers room, asked for two room.got double bed, rude staff from bell boy to manager.

8.7 Jo-Anne S.
Canada
April 24, 2015
Convenient
Location, modern, comfortable
Very relaxing

6.3 Fortin M.
Canada
April 23, 2015
Stingy
Location, lobby, cleanliness
From the moment we checked in, we had a feel that this hotel is managed in a very stingy way. First we were told that since we booked via Agoda and not their own website we were not entitled to free Wi-Fi. Even after I made a few comments about how I felt this practice was unfair and outdated, the staff didn't care. Free Wi-Fi is advertised in the lobby but it is only for 30 minutes. Even local calls from the room are not free. The lobby is nice but the room we had looked severely outdated with well worn out rug and bathtub. They rate themselves as a 5 star but I would only rate them as a 3 star. The double bed was smallish and the pillows too soft and only had two of them. My wife usually needs two to sleep so we were short. Normally hotels leave a spare pillow in the room. If it wasn't located inside the airport terminal I would never use this hotel again, unfortunately for logistical reasons I know that I will have to in the future. I will definitely shop around for the cheapest price ahead of time for my next visit. It is not worth the money.

5.7 Remily C.
Philippines
April 22, 2015
It's ok, I love that it's in the airport
Very good room size
its ok, we just need a hotel very near to tung Chung pool so we opt to stay in regal hotel. Downfall is no wifi in room.

8 Kyaw O.
Myanmar
May 02, 2015
Good Hotel to stay
1. Location 2. Facilities
Very good location.

10 tjin G.
Indonesia
December 09, 2015
Best
Best

8 Remily C.
Philippines
May 19, 2015
Airport hotel
Huge room, perfect airport hotel
Very good airport hotel, literally in the airport

9.7 THI N.
Vietnam
May 28, 2015
ok
good location
Good location but no wifi, no water

9.3 THI N.
Vietnam
May 28, 2015
good
good location, nice staff
Great