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Recent customer comments

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Very good



based on 6175 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 9.1
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 6.9
  • Food/Dining 6.9

Helena W.
Portugal
July 25, 2015
Good location n clean environment
Good location, clean environment n room, check-out fast
usually when early morning flight will stay at this hotel, check-out fast, staff helpful.

Karla P.
Canada
July 25, 2015
Convenient and accommodating
Location, staff, and amenities
Perfect for an overnight layover in HK. I was travelling alone with 2 small children and the staff were extremely helpful and accommodating. They were able to give me a later check out time of 3pm, store my bags, give me a room with 2 queen beds, provide high chairs, etc etc. Internet was fast and reliable. One of the hotel porters even helped me take my 5 suitcases to the Cathay check-in counters. Couldn't ask for more.

Catherine H.
Indonesia
July 22, 2015
Staying for 5 hours
the amenities is Loccitane! , location is superb !, the hospitality is awesome
I came at 1am in the morning, the receptionist able to greet properly and upgrade my room to executive suite since the superior room I ordered was fully booked . The hospitality is awesome!

Steve A.
Australia
July 22, 2015
Standard airport hotel
Location is all
You would only stay here if transiting via HKIA. A reasonable hotel but not 5*. Can sometimes take a while to check in and out and a rabbit warren of rooms, but acceptable for 1 night.

Michele T.
United States
July 22, 2015
So thankful it's connected.....to the airport!
location, clean beds, pool
It was such a refreshing thing to be at the Regal Airport Hotel after a long journey over the Pacific. We were able to get some good sleep and be refreshed before continuing on our journey. The pool was a nice treat! The only complaint was that when we arrived (exhausted) the line to check in was so long, that we had to wait over 30 minutes.

KAH C.
Malaysia
July 22, 2015
Quite Dissapointing
Location, location and location
Quite dissapointing. Wireless connection only allows to connect to two devices. If you have a smart phone, iPad and laptop... choose wisely. If you want more connections, you have to pay more. The room is well equipped but the TV in my room is faulty. I had to point the remote control one inch away from the TV to switch channel.

Norman S.
United States
July 20, 2015
At the airport
Location, convenient, and room was clean
Not a lot to say good or bad. I stayed here simply because it was at the airport. I could simply go to the first floor and walk to the airport check-in. I walked over to Terminal 2 and ate some fast food fo dinner. The hotel people were fine, the room was clean, and I was able to get work done, not worrying about getting to the airport in the morning. I loved this convenience.

Gabriel M.
United States
July 20, 2015
Nightmare stay!
The genuine disposition of the manager to apologize for the situation
I have stayed here before and was actually looking forward to the convenience and rest, unfortunately this time it was a total nightmare room, The room air conditioner does not reach the actual bedroom which is separated, as it does not have vents to neither refresh nor circulate the air, so the room smells like old cigarettes still there, it was so hot in there there was no way to sleep without sweating all night and to make matters worse there was a constant weird noise in the wall behind the bed that would wake you up every 3-5 minutes wheeling and thumping machinery that would not let you sleep either, my intention was to get 5-6 hours sleep before resuming my next flight but it was more like being tortured than a hotel stay! and for this waste of money all i got was an offer for a future breakfast? by the way for you to refresh yourself at the end you have to contend with no water pressure to shower and it is very uncomfortable to say the least after that to use a towel that was on its last threads and needed replacement 2 years ago!

Shirley C.
Singapore
July 19, 2015
Great place for a nightcap!
Great place for a nightcap before catching the action in town or the next flight out...
Great place for a nightcap before catching the action in town or the next flight out...

Albert T.
Philippines
July 19, 2015
Very accesible to any point of destination
Location accesibility convenience
Stayed fora night for a business meeting the place is very accesible