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Very good 7.8
Based on 3197 reviews

Recent customer comments

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Very good



based on 3197 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.9
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 7.1

GAEL R.
Madagascar
December 17, 2014
Nice
Location,shopping,night life
The hotel is nice,the location and services too!there is a lot of mall for shopping and good restaurants

GAEL R.
Madagascar
December 17, 2014
Nice
Location,shopping,night life
The hotel is nice,the location and services too!there is a lot of mall for shopping and good restaurants

AHMAD I.
Indonesia
December 16, 2014
nice location to Indonesian food and near Ikea
location near Ikea, nice staff , near indonesian supermarket
i will visit again this hotel definitely, near Ikea (500 m) near victoria park , near Indonesia supermarket and some indonesian restaurant.

Wu L.
Singapore
December 16, 2014
Satisfying stay in Ragal HK Hotel
Location; friendly staff .
The staff are friendly and helpful. The location is idea but it seem to need to replace some gadgets; the TV remote control can only works in very close range i.e 5cm.

Dionne G.
Indonesia
December 12, 2014
Perfect Business Hotel
Great location, limitless options of street dining surrounding the hotel, easy access
I was there for 2 nights for a business trip, overall it was a good hotel and for the same purpose i wouldn't think twice of booking this hotel again.

Richard B.
United States
December 11, 2014
overrated
money spent on opulent lobby to attract chinese passersby to take photos inside would be better spent to benefit the hotel's guests--maybe on comfortable mattresses that are not lumpy or microwaves.
adequate at best.

DAISY C.
Canada
December 11, 2014
Pleasant stay
Value for money; good location; helpful staff

Siu C.
China
December 10, 2014
Regal HongKong Hotel
Room

Jing L.
China
December 05, 2014
good
location, room size, room comfort
fantastic

Steve K.
Australia
December 05, 2014
Customer Service Lacking ~ Not Kid Friendly
Location, Pool and Good Buffet
1/ Asked to join Reward Program upon check in. Not sure if happened but no interest anyway after stay 2/ In Hotel Lobby/Bar Rest - despite purchasing drinks and cakes would not allow me to feed 2 yr old lunch (as not purchased in Hotel) Would not budge on this. Unaaceptable behaviour. 3/ Found self in sticky situation - i)no phone & ATM in HK were not working. Needed to get money for taxi to airport. The first Total Rewards desk would not permit me to use their phone. No interest in helping me in this difficult situation. After escalating at reception issue got resolved well. 4/ Despite benefit of upgrade (Thx) to executive floor, room not cleaned to expected standards. Nice comy bed however.