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Very good 7.8
Based on 3180 reviews

Agoda Verified Reviews

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Very good

based on 3180 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.7
  • Location 8.8
  • Room Comfort/Standard 7.7
  • Staff Performance 7.7
  • Value for Money 7.4
  • Food/Dining 7.1

6.7 Wang P.
April 08, 2013
ok to stay because location is good
location is good, close to shopping area and MRT station
The room is not good, broken curtain, tea cup...... Only thing attract me is location. Hotel lobby looks very grand, not matching the room

10 Harli G.
April 08, 2013
Strategic location
Very nice hotel, easy to go any where and easy to find food around there. Very welcome services the people and good price also

6 Khalid H.
April 07, 2013
location, location, location
Rooms are small for a 5star hotel. I feel the hotel is over rated with everything so pricey, for instance a bottle of 750ml water costs $ 66HK. our room was superior with no extra facilities,everything was labelled with a price,I will definitely look for another hotel at this price range.

5 Pasi S.
April 07, 2013
Big dissappoinment
Location, locaion, and location
Dissappoinment. Hooking customer with reasonable price and then charge all back with breakfast and expensive extra bed. By travelling 3 years in asia, this was maybe worst of our experience. I would not recommend this to anyone

8 Ahmad M.
April 06, 2013
Good comfortable hotel with helpful staffs
Near to MTR, helpful staffs and nice room

7.7 Fiona M.
April 06, 2013
Convenient location and good value
Convenient location , friendly staff & Good value. shower drain seems to be clogged during my stay.

8.7 Kam C.
United States
April 05, 2013
Excellent, but the included breakfast sucks !!!!
centrally located, close to major shopping areas, easy access to local transport.
Spent three weeks there, most of the time on vacation. The staff was friendly, room service was superb but the buffet breakfast was below average, very few selections. The worse part of it was no fired/poached egg - you had to settle for whatever type of egg being offered. The toaster is a piece of antique, belong to a local museum. I would give it a B+ for the class of room and the price associated.

6 Lindsey A.
April 05, 2013
accessibility, clean bathroom, bathroom music
no free internet: for a hotel that rates itself 5-star, this should be provided for free. although 30-min free internet access in common areas is provided, connection was very poor. poor service: twice before check-in, we reminded the hotel about our preferences (non-smoking, adjacent rooms with connecting doors, 1 room with king size bed and 1 room with twin beds) a. doors: upon check-in, we were given the option to wait for 1.5 hrs if we want rooms with connecting doors so we took it. when we finally settled in our room, connecting doors couldn't be opened so we had to call front desk (took 5 mins before i was accommodated), wait for 15 mins. for someone to come up and unlock the doors only to find out that connecting door 1 was broken and cannot be opened)--all the waiting time for nothing. b. beds: twin beds instead of 1 room with king size bed c. non-smoking: we were on non-smoking floor but carpet/walls smells like cigarette. not good for kids

6.3 silvia T.
April 05, 2013
great location
good location
The location of the hotel was near to Mrt and near to times square and quite a lot of restaurant nearby.The hotel staff was helpful to direct us to places of interest when we enquirer. It is in Center of shopping and eating places. Great place to stay if you want convenience. The Din Tai Fung restaurant next to the hotel is also excellent

5.3 Tananya S.
April 04, 2013
great location, fair services
centrally located in the shopping area, near MTR stations, have free airport shuttle service
breakfast at the club floor is poor, every few selection and use this as one of the selling points. disappointed.