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Very good 7.7
Based on 3097 reviews

Recent customer comments

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Very good



based on 3097 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Staff Performance 7.9
  • Value for Money 7.7
  • Food/Dining 6.0

8 Jorgen M.
Sweden
August 29, 2014
great location
Large rooms, clean, high standard
This hotel can have good value for money if you book early before travel here, one of the best choices (for the money) in HK

7.7 Cara-Lynn M.
Australia
August 28, 2014
Good location but needs improvement on cleanliness
Location, helpful staff, great price
We stayed for 5 nights at the hotel. The staff were helpful whether it was in relation to checking in, housekeeping and asking for directions. It was about a 5 min walk to the Wan Chai MTR station so that was convenient. There are plenty of cheap and tasty restaurants around the area. It is a short walk to Times Square also (less than 10 min). Likes: - Helpful staff - Location is good and convenient - Cheap price for what you get, especially with location - Bathroom facilities were clean - Large shower area - Toiletries were replenished daily - Modern facilities - Wardrobe space provided was ample although there was not alot of space in the room for luggages so it could feel quite cramped Dislikes: - Dirty towels - On our first day, one of the hand towels had yellow stains on it. On the second day, the bath towel had yellow stains on it. I asked for a replacement towel and discovered that this replacement towel had a tiny blood stain on it. However, on all other days, the towels provided looked clean. Staff were prompt in changing the towels for us. - Not a lot of room for luggage so it felt a bit cramped. - Paper thin walls - we could hear quite clearly the conversations and TV shows the neighbours were having/watching. At one point, we had to go next door and request that they keep the noise down as it was past midnight and we could still hear a lot of noise from next door. - Fridge did not seem to be working very well. Our drinks were not that cold when we took them out of the fridge. - The lifts were not exclusively for the hotel. There appeared to be other tenants in the same building (eg. old folks' club) so the lifts were quite busy. - The hotel does not provide tissue paper in the rooms. Overall we had a good stay. There are just a few minor improvements that could be made.

8.3 Alasdair W.
Australia
August 27, 2014
August Stay Aussie Perpective
Location, Comfort, Quietness
We stayed at the club hotel last week and enjoyed our stay immensely. The only disappointment was that we could not make international calls from our rooms, but with communication the way it is today it wasn't really an issue.

8 Kian F.
Malaysia
August 24, 2014
nice hotel
room is very big, good location, helpful staff

9.3 Gavin C.
United States
August 21, 2014
Small rooms but very clean
Great location, clean rooms, nice staff
Rooms were clean, staff was very nice. Clear bathrooms are strange at first glance but there are curtains that cover the entirety. My room was a little awkward because the bed corner ended right where the door came in...ensuring that I needed to be careful when walking around on a rainy day, since the dirt tracked in would be at the foot of the bed.

7 Ming W.
China
August 18, 2014
Clean and comfortable
The room is small but the bed is big and clean.

7.7 Ming W.
China
August 18, 2014
good
Nice and clean

7.7 KWANGWEN C.
Taiwan
August 18, 2014
Not far from metro
Free internet, huge windows, airy room
Bedroom Looked nice but the bed sheets were stained with lots of red dots when we arrived at the first day, asked to change linens and the hotel did on the second day. The room was big but lacking a nice sofa, as the bed is quite far from the TV. and the chairs were quite old as one of them made of leather was peeling.

9.7 Quincy Y.
Hong Kong
August 17, 2014
comfy and clean
comfy and clean and convenient
comfy and clean and convenient good location near tourist spots

8 Andrew C.
Malaysia
August 15, 2014
Modern Hotel
Big room, clean, modern design
Nice and comfortable bed with big bathroom and big rooms. A lot of light with cool air con.