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Very good 7.7
Based on 3125 reviews

Recent customer comments

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Very good

based on 3125 reviews
  • Cleanliness 8.3
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for money 7.7
  • Food/Dining 6.0

September 07, 2014
yellowish water from the shower hose.
iclub wan chai hotel
heater was a problem. bed was too hard. biggest problem was with the water piping. rusty water was running for over 10mins and thereafter was still light yellow. many clients withdraw room as a result. i would have moved if i was not busy with exhibition. wont come back again.

Ivy H.
September 06, 2014
Clean/place well/price well

Alan T.
September 04, 2014
Great Experience
Clean Room, Great Location, A lot of good restaurant around
The room was small but clean. Slow WIFI speeds. It was about 5 mins walk to Wan Chai MTR Station. 15 mins walk to Causeway Bay shopping area. There are many good restaurant around. Fantastic location for tourists.

Ng H.
Hong Kong
September 03, 2014
highly recommended
very kind to provide 24hr coffee bar service. micro wave oven is provided. very convenient location, near to mtr stn, and causeway bay shopping area. a lot of good restaurant is nearby.
Air conditioner a bit noisy, pillow too soft, totally without support.

Kautuk P.
September 02, 2014
Great but still can be greater
Location Bathroom Staff

Yu S.
September 01, 2014
great location
location cleaniness and nothing
the staff is not nice as before, but the location is great

Dolly C.
August 30, 2014
Great location!
1) location. 2) lots of good food around there 3) free coffee, tea and nuts at L5 club

Jorgen M.
August 29, 2014
great location
Large rooms, clean, high standard
This hotel can have good value for money if you book early before travel here, one of the best choices (for the money) in HK

Cara-Lynn M.
August 28, 2014
Good location but needs improvement on cleanliness
Location, helpful staff, great price
We stayed for 5 nights at the hotel. The staff were helpful whether it was in relation to checking in, housekeeping and asking for directions. It was about a 5 min walk to the Wan Chai MTR station so that was convenient. There are plenty of cheap and tasty restaurants around the area. It is a short walk to Times Square also (less than 10 min). Likes: - Helpful staff - Location is good and convenient - Cheap price for what you get, especially with location - Bathroom facilities were clean - Large shower area - Toiletries were replenished daily - Modern facilities - Wardrobe space provided was ample although there was not alot of space in the room for luggages so it could feel quite cramped Dislikes: - Dirty towels - On our first day, one of the hand towels had yellow stains on it. On the second day, the bath towel had yellow stains on it. I asked for a replacement towel and discovered that this replacement towel had a tiny blood stain on it. However, on all other days, the towels provided looked clean. Staff were prompt in changing the towels for us. - Not a lot of room for luggage so it felt a bit cramped. - Paper thin walls - we could hear quite clearly the conversations and TV shows the neighbours were having/watching. At one point, we had to go next door and request that they keep the noise down as it was past midnight and we could still hear a lot of noise from next door. - Fridge did not seem to be working very well. Our drinks were not that cold when we took them out of the fridge. - The lifts were not exclusively for the hotel. There appeared to be other tenants in the same building (eg. old folks' club) so the lifts were quite busy. - The hotel does not provide tissue paper in the rooms. Overall we had a good stay. There are just a few minor improvements that could be made.

Alasdair W.
August 27, 2014
August Stay Aussie Perpective
Location, Comfort, Quietness
We stayed at the club hotel last week and enjoyed our stay immensely. The only disappointment was that we could not make international calls from our rooms, but with communication the way it is today it wasn't really an issue.