arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 3113 reviews

Recent customer comments

Filter by traveler type
Very good



based on 3113 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 8.5
  • Room Comfort/Standard 7.8
  • Service 7.9
  • Value for Money 7.7
  • Food/Dining 6.0

Melissa S.
United States
November 12, 2015
Really great for a workcation
Location, the living room in the suite, clean
We had a great stay here! There are not very many hotels in Hong Kong with suites, particularly affordable suites. We were doing a workcation, so we booked the iSuite King. The living room was awesome. The furniture was a little worn out (especially the couch –– don't plan on using the pullout bed, it's so run down it's basically unusable), but overall, it was clean and bright. FAIR WARNINGS: The mattress is SOOOOO HARD. Really uncomfortably hard, and I even usually like firm mattresses. Also, the internet is so slow it's basically unusable. So, that sort of ruined the work part of our workcation, but we still had fun.

ieong P.
Hong Kong
November 11, 2015
good
clean

Camille T.
Hong Kong
November 09, 2015
Excellent location
Location, service, staff
Excellent

Tony A.
Philippines
November 03, 2015
BASIC HOTEL
Fast elevators, microwave in room, shower
A 'Hotel' that has no food service or room service and staff that think that you are being unfair criticizing for lack of amenities! When we asked for ice, they told us to go to 7-11 as they don't provide! Our room was cleaned but the staff left dirty dishes! The iLounge facility offered basic coffee, toast & croissant. No staff on duty. Items had ran out but no staff to replace items. Elevator floor had small trash items on it at 9am - they were still there at 9pm! Very basic hotel, overrated and over priced! There are MUCH

Preeti V.
India
November 01, 2015
Good
Good

wong W.
Hong Kong
October 30, 2015
Old hotel and the staffs r not friendly
Location wise, big rooms
I only stay there when all good ones are taken

Koo T.
Hong Kong
October 28, 2015
Fair good
Large bed, quiet clean and convenience

Elisa C.
Philippines
October 26, 2015
Simple and convenient
room size, cleanliness, ambiance
I stayed here with my mom. We had a hard time locating it at first and asked some locals its location. Going around HK Island was a breeze since a ding ding tram stop is just across the hotel. Causeway Bay is just 2 tram stops. Room was surprisingly big and clean! It's ambiance has this cozy feel which I like. Would come back again to this hotel!

wong W.
Hong Kong
October 17, 2015
Big but old rooms
Big room, location wise, value
The hotel is getting and the cleanness is getting out of order!! They really need some work done ASAP!!

YIN H.
Hong Kong
October 15, 2015
Location & tidy room
Location, Price, Tody