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Recent customer comments

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All reviews (4984)

Business travelers (1633)

Couples (1190)

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Families with young children (681)

Families with older children (436)

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Very good
7.7
based on 4984 reviews
Hotel Condition/Cleanliness
7.9
Facilities
6.9
Location
8.3
Room Comfort/Standard
7.8
Staff Performance
7.6
Value for Money
7.6
Food/Dining
7.2

6 Viroonrat V.
Thailand
August 06, 2013
Comfortable to stay
big room close to park and good price
i stay in this hotel I think this hotel have a big room

6 Viroonrat V.
Thailand
August 06, 2013
Comfortable to stay
big room ,close to park and good price
i stay in this hotel I think this hotel have a big room

10 Rebecca L.
Hong Kong
July 28, 2013
Always stay here, no doubt!
Location, Value, Friendly
perfect, as always. would recommend this to any type of traveller.

8.7 Linda L.
Australia
July 22, 2013
great central location, large, clean rooms
location, large room size, service
We found the hotel to be centrally located, close to shops, museums, transport and restaurants. The rooms were large and comfortable, with big windows allowing for plenty of light. The staff were responsive and very friendly. Would definitely stay there again.

9 Linda L.
Australia
July 22, 2013
Large, comfortable rooms
attentive staff, location and price
No complaints at all - staff were great, hotel was clean and room was large and comfortable.

8 CHEE C.
Malaysia
July 15, 2013
Comfortable room, good location
walking distant from train station, easy access to MTR, large parks behind the hotel
Comfortable room, walking distant from train station save some money. easy access to MTR & subway so that I can walk to many places even though it is raining or too sunny. Subway connected to many shopping centre.

10 Rebecca L.
Hong Kong
July 07, 2013
Never dissappointing
Clean, Convinient, Value
Excellent as always. Friendly Staff, Value for money, great for business.

8 Chu H.
Hong Kong
July 07, 2013
Convenient location with lots of things to do
Location, Shopping, Restaurants
Nice location with lots of good shops and restaurants nearby. Transportation is also convenient.

5.3 Chang Y.
Singapore
July 10, 2013
so-so
Hotel looks presentable
The check-in in the hotel took very long. Upon early check-in prior to scheduled check-in at 2pm, we were told to wait 2 hours by going out of the hotel to take a walk. Unfortunately, the weather was superb hot. The attentiveness of the staff was bad. I was asking him about some luggage tags things, and he told me PATIENCE IS VIRTUE. So which staff would treat customer this way???? Then when i told him nicely that he wrote my boyfriend's name wrongly, he started teaching me about FAMILY NAME AND GIVEN NAME? My ENGLISH WASNT GOOD ENOUGH?!!!!! I came back less than 2 hours because the weather was too hot, hoping that there's room available already, then the staff thought that i do not understand Cantonese! They spoke in CANTONESE and talk back about me being rushing to check-in?!!!! WHAT KIND OF SERVICE WAS THIS?? Other than that, room service was alright.

7.3 DINESH G.
India
July 06, 2013
Very good value for money
1. Value for money, 2. Location, 3. Clean
would recommend this as a good value for money hotel. lobby is quite open and not cramped / dull like some other more expensive hotels nearby. Close to harbour, so some rooms have great view. Also close to some quality Indian restaurants like Sangeet and Woodlands, and coffee shops. Staff was friendly in helping with taxi for travel anywhere. One thing - we arrived around 11, but hotel was unable to give us any room early (we had booking for 3 rooms), and not having complimentary wi-fi was a disappointment.