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Very good 7.7
Based on 5008 reviews

Recent customer comments

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Very good



based on 5008 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.0
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 7.2

7 Angelina A.
Malaysia
January 07, 2015
Comfort & Pleasant Stay
comfort bed

9.3 ABRAHAM B.
Indonesia
January 07, 2015
My Favorite Hotel by Far
Spacious Room, Great Location, Very Convenient
Very satisfied. Been to Hong Kong 5 times, and this by far our favorite hotel. The price was reasonable, spacious room, not located at a noisy area. Back of the hotel was a closed field area, so children could play around. And surrounded by many restaurants, Chinese, Italian, Subway, Cafe de Coral, Japanese, etc. Also many convenient stores such as 7-11, Circle K, Watsons, Internationale Supermarkets, etc. For woman traveler, SaSa just across the street too. All our family also satisfied. If we're planning to Hong Kong again, this hotel will definitely be my 1st priority choice. The only downside I could think of, Hotel employees which at Check In & Check Out counter not very friendly. Not that I say they're rude, but they just simply doing their job. More smiles might cheer us up too. Even the employees at the concierge were more friendly. Maybe they should switch :)

9.3 ABRAHAM B.
Indonesia
January 07, 2015
My Favorite Hotel by Far
Spacious Room, Great Location, Very Convenient
Very satisfied. Been to Hong Kong 5 times, and this by far our favorite hotel. The price was reasonable, spacious room, not located at a noisy area. Back of the hotel was a closed field area, so children could play around. And surrounded by many restaurants, Chinese, Italian, Subway, Cafe de Coral, Japanese, etc. Also many convenient stores such as 7-11, Circle K, Watsons, Internationale Supermarkets, etc. For woman traveler, SaSa just across the street too. All our family also satisfied. If we're planning to Hong Kong again, this hotel will definitely be my 1st priority choice. The only downside I could think of, Hotel employees which at Check In & Check Out counter not very friendly. Not that I say they're rude, but they just simply doing their job. More smiles might cheer us up too. Even the employees at the concierge were more friendly. Maybe they should switch :)

5.7 Zaenal B.
Indonesia
January 06, 2015
3 star hotel with good location
Location, location, location
Just ok

6 Christopher C.
United States
January 06, 2015
Not bad, not great
Restaurants, location, price
Rooms are generously sized for Hong Kong. Price was good in comparison to their hotels in TSTEast. No heat, only a/c, so I was freezing. Room was clean, although vacuuming was not done very well ( when I arrived there were a few tiny "pebbles" in the carpet. Staff were not all that welcoming or friendly upon my arrival. By Asia standards only a 3 star, but better than a 3 star in a U.S. city.

7.3 Shafioullah A.
Mauritius
January 05, 2015
Nice hotel
Great location

7.3 Leonarda S.
Philippines
January 05, 2015
Front desk personnel are rude & arrogant
Rooms, location, housekeeping
My experience was close to traumatic that every time I enter the hotel & smell the signature scent, I feel bad & would like to run in the room right away.

10 Tsang K.
Hong Kong
January 05, 2015
very nice stay
good location, easy to shopping, cheap to stay at 4 star hotel

3 Low W.
Singapore
January 04, 2015
The most horrible and dirty "4 Star" hotel
The room was so dirty and the minibar fridge was empty and not working even after changes. Staff careless attitude. The toilet was so dirty. Time to downgrade them to 2 star and prized accordingly. Never again will I stay or recommend anyone to stay there. Big mistake to choose that hotel. They put REGAL Hotels name to shame.

8.3 Janette B.
Philippines
January 03, 2015
great location for shopping
location and good service,
ideal hotel for relaxing