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Very good 7.7
Based on 5038 reviews

Recent customer comments

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Very good



based on 5038 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 7.2

Bob W.
Singapore
January 13, 2015
Overall, great hotel
Comfortable, clean, good location.

Michael N.
United Kingdom
January 12, 2015
Good location for tourists
location shopping affordable
The hotel is in a good location. Looking a little dated. Check-in was a total mess up as Husband arrived first and room was not ready so concierge looked after his luggage. I checked in later, no mention of husbands luggage, room empty. Only found out situation when husband finally out of his meeting. Concierge apologetic, manager apologetic, reception useless. Lifts take ages to come. Rooms are clean and well equipped but had to ask for ironing board and iron to be sent to the room. You have to ask for towels or bed to be changed as with eco policy only changed every 3 days. Breakfast is okay, nothing special, but a poached egg takes ages to come. Good tea and fruit juice but not enough selection of pastries and fruit. A good location for tourists as close to the promenade. A 20min brisk walk to star ferry. Very close to lots of shopping.

benjamin J.
United States
January 09, 2015
Hongkong trip
location, hotel condition, room comfort
it is very good, location is great.

Joginderpal G.
Hong Kong
January 08, 2015
perfect location and near to the harbour
down town location, staff service and good rooms
good 4* hotel in tsim sha tsui east. everything you need is on walking distance

Joginderpal G.
Hong Kong
January 08, 2015
best 4* hotel in tsim sha tsui
down town hotel, near the sea and a lot of pubs around to have a drink
had a great experience. the location of this hotel is perfect. shopping, bars, dining, everything is around the hotel. and plus the sea is just few steps from the hotel where you can enjoy the beautiful skyline of Hong Kong Island.

Yin L.
United States
January 07, 2015
Perfect place to visit with relatives in Zhongshan
Lovely modern rooms, convenient location, quiet area

Angelina A.
Malaysia
January 07, 2015
Comfort & Pleasant Stay
comfort bed

ABRAHAM B.
Indonesia
January 07, 2015
My Favorite Hotel by Far
Spacious Room, Great Location, Very Convenient
Very satisfied. Been to Hong Kong 5 times, and this by far our favorite hotel. The price was reasonable, spacious room, not located at a noisy area. Back of the hotel was a closed field area, so children could play around. And surrounded by many restaurants, Chinese, Italian, Subway, Cafe de Coral, Japanese, etc. Also many convenient stores such as 7-11, Circle K, Watsons, Internationale Supermarkets, etc. For woman traveler, SaSa just across the street too. All our family also satisfied. If we're planning to Hong Kong again, this hotel will definitely be my 1st priority choice. The only downside I could think of, Hotel employees which at Check In & Check Out counter not very friendly. Not that I say they're rude, but they just simply doing their job. More smiles might cheer us up too. Even the employees at the concierge were more friendly. Maybe they should switch :)

ABRAHAM B.
Indonesia
January 07, 2015
My Favorite Hotel by Far
Spacious Room, Great Location, Very Convenient
Very satisfied. Been to Hong Kong 5 times, and this by far our favorite hotel. The price was reasonable, spacious room, not located at a noisy area. Back of the hotel was a closed field area, so children could play around. And surrounded by many restaurants, Chinese, Italian, Subway, Cafe de Coral, Japanese, etc. Also many convenient stores such as 7-11, Circle K, Watsons, Internationale Supermarkets, etc. For woman traveler, SaSa just across the street too. All our family also satisfied. If we're planning to Hong Kong again, this hotel will definitely be my 1st priority choice. The only downside I could think of, Hotel employees which at Check In & Check Out counter not very friendly. Not that I say they're rude, but they just simply doing their job. More smiles might cheer us up too. Even the employees at the concierge were more friendly. Maybe they should switch :)

Zaenal B.
Indonesia
January 06, 2015
3 star hotel with good location
Location, location, location
Just ok