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Very good 7.7
Based on 5098 reviews

Verified traveler reviews

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Very good



based on 5098 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.1
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.6
  • Value for Money 7.6
  • Food/Dining 7.2

Luke Y. from Hong Kong
Solo travelers
Stayed one night in November 2013
Central location
Close to shopping, close to dining, central
Reviewed October 23, 2014

Andreas M. from Switzerland
Business travelers
Stayed 2 nights in October 2014
enjoy your time at Regal
Clean bath & room, gentle & supportive staff, great service and food
Reviewed October 22, 2014

ho W. from Malaysia
Couples
Stayed 2 nights in October 2014
Good
Good
Reviewed October 20, 2014

Maggie M. from China
Business travelers
Stayed one night in March 2014
location location location
location location location
normal hotel
Reviewed October 18, 2014

Darshini N. from South Africa
Families with young children
Stayed 2 nights in October 2014
Regal Kowloon Hotel Unimpressive
the only thing good about this hotel was its location.
Staying here was a bad choice on my part. Fortunately we were only there for 2 nights hence the stay did not ruin my entire trip. The beds are 3/4 beds and not double beds they were also very, very firm. You can forget about flopping on the bed after a long tiring day of touring(you could injure yourself) During our stay there was a burst pipe or some disaster that resulted in no water in the toilets. Not a good experience all round.
Reviewed October 14, 2014

Abdel A. from Philippines
Groups
Stayed one night in October 2014
A hotel located within the shopping district
location, 4star quality, cleanliness
Stay was great. No Bidet in the toilet which should have been essential. Bed was stiff..
Reviewed October 13, 2014

U N. from Malaysia
Business travelers
Stayed one night in July 2014
Business travellers
location, comfortable, easy access to public transport
Hotel reception looks very busy at time got to wait for longer period during check in. it looks like short of staff and the staff didnt shows friendly when attend to guest. The reason of staying at this hotel was due to its location.
Reviewed October 13, 2014

Suat S. from Malaysia
Solo travelers
Stayed 3 nights in October 2014
Quite a pleasant stay at The Regal Kowloon
1) Location 2) Decent sized rooms 3) Accessibility
Extremely not happy with staff. I was next on the queue, your staff, Ms Yani instead of calling for me to register, called the gentleman behind me in the queue. I was upset and a loudly voiced my displeasure. She did not bother but the gentleman behind me politely told me to proceed to her desk! Nobody could explain me how the Express Check Out box works but someone from the F.O. finally did. I was due to check out very early on 4 October so in the evening, I went to settle my bill. The Receptionist handling me was rude. Told me that the next morning on check out I still have to go through the queue, then why did I bother to settle my bill the night before I check out and the next morning join in the queue to hand in my room key??? She did not explain that I could use the express check out box. The staff needs alot of training. On 4 October I moved to Island Shangrila. Yes I had to pay alot but it was such a pleasure to stay there. The staff were so efficient and very well trained. No excuse that the staff at Regal Kowloon cannot do the same
Reviewed October 08, 2014

michael K. from Hong Kong
Business travelers
Stayed 3 nights in October 2014
Nothing worth mentioning
No
Very unpleasant and will never go again
Reviewed October 08, 2014

Wing C. from Hong Kong
Solo travelers
Stayed one night in October 2014
Convenient and Clean
Convenient, tidy and clean, nice staff
Convenient
Reviewed October 06, 2014