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2015
Very good 7.4
Based on 8281 reviews

Recent customer comments

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Very good



based on 8281 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.3
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.7
  • Food/Dining 6.9

Man L.
Hong Kong
March 21, 2016
average
average

Maggie L.
Singapore
March 20, 2016
Good
Nice and clean room

So L.
Singapore
March 20, 2016
Cleanness dropped alot " Room size smaller alot after renovated.
Had been stay here for several times during the past few years. This time stay in 15/F floor, executive floor. Found room size smaller at least 30 - 40% then previous stay. The most disappointed is the cleaning, stayed 3 days / 2 nights, found a lot of hairs on the floor, next to the beds, near the desk,, near the mini bar, toilet and shower screen, the next day informed the housekeeper personally that please clean up and just change 2 towels (saw information that towel will only be changed every 3 days unless inform room service). 2 Towels changed, but those hairs still there. Very disappointed.

clara C.
Canada
March 18, 2016
It's OK on the whole
It is not that clean. Some dirt on the curtain is so obvious. The chair in the room is quite dirty. It is under my expectations.

Pek L.
China
March 17, 2016
Good/convenient/Clean
Has booked this hotel many times when I went to HK

YI K.
Taiwan
March 17, 2016
Comfort environment
Comfort

ting C.
Hong Kong
March 16, 2016
Bad experience
The staff told us didn't have the large bed room and when we check in, he didn't tell us the room contain free wifi only for 2 electronic products. When we connect wifi for the third smart phone, it need to charge $120!! The terms are not clear for the customers!!

LI H.
Hong Kong
March 16, 2016
good
very good

James B.
Singapore
March 16, 2016
Room Cleanliness needs to be improve
Location, Facilities and Customer Service
Regal Riverside Hotel is still my first choice of hotel when i visit Hong Kong. Despite of the location, the hotel is fully equipped with facilities and provides quality service. However, there was a few shocking findings during this trip. The toilet bowl was faulty as water keeps flowing which create noise in the room despite closing the door. The main concern will be the water wastage instead of the noise. The flooring under the bed is extremely dirty as we found used tissues, water bottles, food wrappers, plastic bags and many other items when we looked down the bed. This is extremely unhygienic and this should not happen in this hotel.

KWAN C.
Hong Kong
March 15, 2016
Interesting local hotel
location cleanilness roomy
The room is surprisingly big. Also there are some good eateries at the hotel and also in the surrounding neighbourhood.