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2015
Very good 7.4
Based on 8221 reviews

Recent customer comments

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Very good



based on 8221 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.1
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 6.9

WAI W.
China
April 09, 2014
location is very good
location, food, shopping
The staff is not very helpful, especially the house keeper.

ho S.
Hong Kong
April 09, 2014
very good
very good

CHUN Y.
Macau
April 09, 2014
Great Room
spacious room, nice view, quiet place
The queueing time for check in and out should be improved,

Monikantan N.
India
April 08, 2014
bath room is small
check in/check out, clean room, quiet area
fantastic

Hee T.
Singapore
April 08, 2014
Disappointment with airport transport arrangement
Helpful staff that stick to SOP, air condition thermostat can't be adjusted, outside is Spring but Winter in room

Glen G.
Singapore
April 08, 2014
big comforatble room, good value
good value, good food and comfortable rooms
it was a nice big hotel with lots of good food around the hotel itself and outside the hotel. far from city so quite and nice to relax after the busyness of Hongkong city.

WEI L.
China
April 08, 2014
it was successful choice and worth the money
big room comfortable clean
Big room ,comfortable, clean , EASY FOR public transportation

Glen G.
Singapore
April 08, 2014
nice quite hotel with big rooms
big rooms, good food and friendly staff
it was a nice relaxing hotel, out of the busyness of the city.

Khuat C.
Malaysia
April 07, 2014
pleasant, effective hotel
restaurant, riverside location, value
The twin bedded room was much larger than the king size bed offerred to me. Room very basic with little views of the riverside. Location poor with limited bus connection of 15 mins to MTR Sha Tin. Riverside location was great with good fresh air and pleasant surroundings that offer a different perspective of Hong Kong. Not suitable for business travel as travel to central long lead time.

Sio W.
Macau
April 07, 2014
the place is easy to go
easy to go, clean enough and have many shops around it, which is convenient for tourists
the service was not good enough, the workers there did not try to help to sholve the problems at once. Only provides two quotas for each room to use the Wifi, even though our room is for 3 persons. When we had the wifi problem, we needed to call many departments to ask for help. We got help after a long neglotiation with the workers on phone and also went to talk in the reception at last. Anyway, thanks at last for your service.