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2015
Very good 7.4
Based on 8226 reviews

Recent customer comments

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Very good



based on 8226 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.2
  • Location 7.1
  • Room Comfort/Standard 7.5
  • Service 7.5
  • Value for Money 7.6
  • Food/Dining 6.9

SHING C.
Hong Kong
March 18, 2014
Regal Riverside Hotel
good

David B.
Australia
March 18, 2014
Great value for money
Location, good rooms, night singer in bar
Perfect choice for business at Shatin - my business colleagues were impressed. Only problem some tour groups in lobby causing congestion. The Filipino band in the bar was a bonus great voices. The room was large and good views across the river. Close to MTR so convenient to meetings, in town, good value for money - I will be back.

Jayden H.
Australia
March 18, 2014
Great hotel for a great price
Staff, room quallity, location in shatin
Great stay with very friendly staff, there is a bus out the front that will take you to causeway bay or you can grab the MTR or a taxi. Great local food around the hotel.

Tsz C.
China
March 18, 2014
It was very nice trip!
Nice gym house and spa!!

Lim H.
Singapore
March 18, 2014
Easy Access to Public Transport
Room are big, clean and quiet
Fast Check in and Check out. only comment is due to save the earth the towels and bedsheet only change after every 3 days.

Wai I.
United Kingdom
March 17, 2014
Room is big
1.) Room is big; 2.) Close to restaurant; 3.) Lift is fast.
The hotel is a bit far away from MTR station and the ShaTin shopping cetre. But I think it is acceptable with this price. There are many restaurant near the hotel and you still can buy food in the midnight. I arrived at the hotel around 22:30 and I took around 20 mins to check-in. I think it is a long waiting time. The room is big with this price in Hong Kong.

Yiak J.
Malaysia
March 17, 2014
Good
Good location, high speed internet, quiet

Nanzhou L.
China
March 17, 2014
Poor hotel management
Poor hotel management
We booked 5 rooms for company staff's leisure travel. The hotel unreasonably requested the name list in advance. Even worst, tough we requested the non-smoking room, we were told that we needed to wait for one hour when the non-smoking rooms were prepared. As a result, we had to take the smoking rooms. It is poor management for a hotel with over 1000 rooms, which cannot spare 5 non-smoking rooms for the guests that were required to submit the full name list in advance.The hotel got different room types with the same standard, such as "Superior". We were given the small rooms also named "Superior". Poor hotel and poor management.

Michael A.
Philippines
March 17, 2014
It was wonderful.
Service, location, and friendly staff
Our overall stay at the hotel was wonderful, although we waited for an hour for our room to be available, it wasn't that bad since there was a couch by the corner where we could sit. Their staff were friendly and I think they even gave us a room upgrade. They just somehow forgot to activate our internet since the first time I logged in to their wifi, I was asked for a code or something to activate it but after I called the front desk, they activated it immediately. Their internet is fast. The room was cleaned everyday and new sheets and towels and bath room stuff were provided. The only negative comment I could say is with the house keeping lady, night, since she was a little rude. Still, our overall stay was wonderful and I would really stay in this hotel again in my next trip to Hong Kong.

Nancy L.
Indonesia
March 16, 2014
Awesome, would be back to this hotel again.
Room was big, Near to train station, and Friendly staff
Pleasant, Room was big,not like other Hongkong hotel i've stayed before. Staff was friendly and near to train station