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Renaissance Hong Kong Harbour View Hotel

No. 1 Harbour Road, Wanchai, Hong Kong, Hong Kong

Excellent 8.2
Based on 522 reviews

Recent customer comments

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based on 522 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 9.2
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for Money 7.5
  • Food/Dining 7.9

3.3 Hideko M.
July 14, 2013
location not great, cigarette smell everywhere
free drinks upon complaint
I chose this hotel thinking it was in Wan Chai, which is true but in this heat you are better off taking a cab to get to the closest shop or restaurants in Wan Chai. But because of the location of the hotel which is off the central part of Wan Chai the taxi has to make a huge circle and it is actually quite expensive each time you want to see Wan Chai at all. The reception was overcrowded and you are likely to wait for half an hour for a check-in. The staff is friendly but they cannot do much about the oldness of the hotel, or the construction noise, or the cigarette smell in non-smoking rooms. They tried to move me to another room but it was the same. The hotel is too old to charge so much money. The rooms are so small it shouldn't allow customers to book an extra bed upon reservation, it is not realistic. If it was going to be that cramped I would have booked two rooms in another hotel. Because of the construction there were noises during the day, and the smell from the construction, and musty smells of the old carpet, and the cigarette smells in the bathroom and extra bed's mattress all made me feel ill. It was one of the worst hotel stay especially given the price I had to pay. I should have booked a budget hotel in HK OR a really good hotel (like Conrad). I learned that it was a bad idea to book a cheap-ish expensive hotel. Never again.

10 Ting L.
July 11, 2013
Great stay
International Hotel, Good Service and Convenient
Excellent. Exactly what to expect from a top notch hotel.

10 Katherine T.
July 03, 2013
View, room design, service
Perfect. Great view

7 Lena, C.
July 01, 2013
Close to exhibition center.
Near the trade fair, good breakfast and clean.
Hotel is the best for trade fair. The proximity of hotel to the fair is the best feature.

6 LaiCheng F.
June 27, 2013
Very expensive hotel with very small rooms.
Location because of it being next to the Convention Center.
Just because it's next to the Convention Center, they have hiked up the room rates 3 times since 5 , 6 years ago. Although they have renovated recently, the rooms are not well thought out and are smaller than before. They try to save space or money, not sure which, by doing away with wardrobe doors so basically the toilet, shower and wardrobe are ONE. When I arrived, they told me that they've assigned me a room on the 31st floor but there will be renovation going on above floors. Due to my sleeping late that night , I woke up past 10am with lots of drilling noises upstairs . However, once I complained that it was too much for me they found me another room on the 16th floor which was a lot better. Please be warned that wi-fi is not free and the signal was also not very strong either. Also,during check out a few days later ,there weren't enough staff at the counter so quite a number of us were standing there waiting for our turn for at least half an hour before we were served. I will try the Grand Hyatt next time perhaps. Although it's slightly more expensive, at least they have the decency not to charge for wi-fi!!! Considering that most hotels 3 stars and under offer FREE wifi in room and out!!!

10 Kaimei W.
June 10, 2013
comfortable convenient friendly stuff
location, stuff, breakfast
As always, staying in this top international hotel makes work in Hongkong easy. It is just at the convention center and it is easy to walk when a rainy day like when we were there made life difficult. We enjoyed the breakfast a lot.

8 LEE H.
Hong Kong
June 05, 2013
Great hotel, but poor experience for agoda.
Location, service and view.

7.7 Chan A.
Hong Kong
June 02, 2013
Comfortable stay
Cleaness, Service, Room design.

8.3 yeung L.
Hong Kong
May 31, 2013
nice hotel with excellent location
good location, good harbour view, easy to find

9.3 Robyn M.
May 17, 2013
A great weekend get away close to many sites
The view; comfort; access to exec floor
The stay was great and would certainly go back again.