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Excellent 8.2
Based on 528 reviews

Recent customer comments

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Excellent



based on 528 reviews
  • Cleanliness 8.6
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.5
  • Food/Dining 7.9

Travis C.
Philippines
May 13, 2015
Very Excellent Hotel
The hotel was absolutely perfect.
Excellent.

TIM C.
Hong Kong
May 02, 2015
Good vieW and excellent service
location, service, food

khalaf A.
Saudi Arabia
April 14, 2015
the hotel location for hk convention center
clean - good staff - neer to hk convention center
the hotel its not really 5 star . and the food only chines no halal food - and i fined hair in said my salad, they charge me extra for my wife breakfast . the charge too much for 800 m by hotel van from the hotel to central station 550 hkd that's to much , noises around the hotel due to contraction , generally i rate it 3 star hotel

Roger H.
Australia
April 08, 2015
You paid more than what you get from it
Not a friendly hotel

Judy W.
Australia
March 30, 2015
Hong Kong Business
Great location and good service
I have stayed here before and it has always been good. Unfortunately I had a Harbour View Suite on the 20th floor. All I could hear was jack-hammers until 11pm each night. More land has been reclaimed on the harbour side and construction work goes for 18 hours a day. Very noisy and disappointing given these rooms are extremely expensive for what they are.

Winnie P.
Hong Kong
March 29, 2015
Nice view and comfort hotel
Convenient location, good customer service, nice view
Very nice hotel

Helene H.
France
March 16, 2015
Great customer service
Great customer service, quick check out and hospitality
It was a great expernec in Renaissance. Very good location for business. The room is right size so that it provides very competitive price with first range hotels in Hongkong. The room decoratin is very modern and elegant. The customer service care very much the customer personnal celebration and makes cusomer feel very warm.

emma B.
United Kingdom
March 16, 2015
good hotel and good location
location
Room was lovely with a harbour view but its right by the Heliport, so was awoken early to the sound of the helicopters. They are also doing some construction work as well nearby, which added to the noise. Good friendly staff though, but just not to sure that the view was worth the noise.

Jiyoung A.
South Korea
February 22, 2015
It's very nice and kind staffs
Kindness, Location, View
It's very very nice

irit K.
Israel
February 22, 2015
Fantastic
Pool Service View
Amazing