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Very good 7.6
Based on 3572 reviews

Recent customer comments

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Very good



based on 3572 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.9
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.6
  • Value for Money 7.6
  • Food/Dining 6.7

6.3 Jati H.
Indonesia
July 28, 2014
great service recovery.
staff, staff and location
The room was small and truly need a major facelift, following that evening I called up the duty manager and share my immediate feedback. Following morning during my breakfast time I was approach by an guest relation officer from FIJI and she took time and explained to me to regards of the room situation. Finally out of courtesy she arrange quietly for us to a newly renovated floor which me and my 6 family able to enjoy a real quality of hotel stay in HK. I hope by now the property by now has completed the facelift as this a nice location to be at if you intend to stay in HK.. KUDDOS to rosedale service team. As for the F&B part I believe there are more for improvement especially for the breakfast as this is normally the showcase of your entire F&B products which the organization should not neglect. I do appreciate the personalized service which was arrange for my 5 year old son but It should not be that way, all guest should received the same treatment. Lastly sorry for me to do this write up which was way due ...thks

8 Yvonne C.
Australia
July 24, 2014
Great location and awesome friendly staff
Location. Location. Location.
Loved my stay at this hotel. Will stay here again.

7.3 NG M.
Macau
July 23, 2014
Good location
Clean, nice staffs and convenient
Very comfortable and nice hotel will come again for sure

6.7 TseMing C.
Taiwan
July 16, 2014
A nice hotel for short business stays.
Close to Causeway Bay, easy to find good food to dine out, free WiFi.

6 Loekito S.
Indonesia
July 14, 2014
nice hotel
clean room, nice hotel and fast services

7.3 Yu F.
Hong Kong
July 13, 2014
good value for money
conveniencely located next to the victoria park. good value for money and friendly staff.

4.3 Yu F.
Hong Kong
July 13, 2014
nice people with nice food and places to go
convenience location, raletively cheap and nice working staff.

6.7 Hoh Y.
Malaysia
July 02, 2014
Worth for value
Near city , mrt station
The hotel staff is attentive. location of the hotel is good. The hotel is old, hopefully much more lights in the room to make it look brighter

5.7 Kelvin L.
Singapore
July 01, 2014
Good value, otherwise very oridinary stay
Location, helpful staff, fast internet
It's was for 2 nights of business stay. It's in a good location but can be difficult trying to get a cab in the area. MTR is a 5-min walk though. The room is very small & tired-looking, with worn out furniture & not too comfortable bed. Needing an upgrade desperately. Staff is very friendly & helpful.

7.3 Min C.
Canada
June 30, 2014
Room is quite small, but near shopping area.
keen staffs, close to shopping area.