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Excellent 8.3
Based on 1106 reviews

Verified traveler reviews

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Excellent



based on 1107 reviews
  • Cleanliness 8.6
  • Facilities 8.2
  • Location 8.5
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.8
  • Food/Dining 7.8
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WEE N.
Malaysia
June 07, 2016
Good location
Everything is just near by ! Big room in Hk !

toh K.
Singapore
June 01, 2016
FANTASTIC
MARVELLOUS GREAT HOTEL GREAT LOCATION ROOM FREE WIFI N COMFORATBLE TO STAY ON

Lee Y.
Hong Kong
May 30, 2016
Nice
Good location

WONG F.
Singapore
May 28, 2016
Excellent!
Good location near shopping and eating area and within sec to metro station.

JOHN W.
Canada
May 24, 2016
Shower door
1. Shower door jammed at bottom. Can't close or open. 2. Kettle cover and sprout have too much residuel. 3. We stayed 6 nights, room not vaccumed. 4. Garbage can cover in bathroom dirty.

Michaela S.
Germany
May 23, 2016
Very good located close to most important Metro St
.

Catherinenah J.
Malaysia
May 23, 2016
Great
Great hotel

Ang L.
Malaysia
May 23, 2016
Great Location
Slight over price for the same level of hotel surrounding

Michael B.
United States
May 22, 2016
Overall good experience until checkout
Bad experience at checkout. Stayed for 3 nights but room rate somehow 200 HK more for third night. Also arguing with me over minibar charges for a single airline bottle of scotch ( I used one- they were charging for two) we were rushing for airport and they held up our checkout while someone went to room to recount mini bar and confirmed I was right. Very rude and all over a $2 US charge when I am paying $1000 US for 3 nights! Next time I will stay at the Shangri La much nicer

JieYing L.
China
May 20, 2016
good
good